Officer, Loss Prevention - DFS1171644 in San Francisco, CA at DFS

Date Posted: 11/14/2019

Job Snapshot

Job Description

The role of the Loss Prevention Officer is to protect DFS Company assets by identifying potential areas of loss through pilferage. They are to patrol the building premises/shop floor and carry out security checks to ensure building is secure and to deter criminals. The Loss Prevention Officer must also carry out investigations into theft and criminal activity with the use of all security equipment. They are to perform retail security duties and ensure that all staff and customers are in a secure and safe environment.

Key Responsibilities:

• Protect and safeguard Company’s assets and property
• Identify and be aware of any potential areas of pilferage or shrinkage
• Patrol building premises/shop floor to prevent external and internal pilferage and report any loss uncovered for immediate action
• Monitor CCTV and alarm equipment to reduce pilferage or shrinkage
• Carry out security checks on merchandise at checkpoints as well as conducting ad-hoc checks on employees
• Audit POS exceptional transactions and cash variances
• Control all movement of merchandise and personal belongings in and out of the shop floor
• Be aware and manage any visitors in and out of the building
• Ensure that the potential shoplifters are kept under close surveillance and all shoplifters are apprehended strictly in accordance with DFS Policy and Procedures and in a manner whereby it is to the best of his knowledge that the Company is protected from any legal liabilities
• Liaise with Police when required
• Submit all the incident report with details in a timely manner
• Monitor building premises and shop floor for safety and security hazards such as fire, power failure and render assistance in such emergencies
• Work with Facility team to conduct fire drill and ensure everything is in line with fire inspection guidelines
• Conduct training on Automated External Defibrillator (AED)
• Comply with company policy and procedures
• Comply with all Security audit requirements
• Actively support and comply with all health and safety policy, procedures and regulations
• Control emergency situations
• Remain behind in the building to secure building during a typhoon
• Provide first aid when needed
• Perform other duties as requested in a diligent and conscientious manner Comply with DFS’ Occupational Health & Safety Policy and procedures
• Take reasonable care to act and behave in a manner that promotes care and diligence to oneself and others in the workplace
• Comply with reasonable instructions from any supervisor or authorized representative of the company concerning health and safety matters
• Attend OHS training as required and actively participate in Emergency Response procedures
• Participate in identifying, assessing and controlling risks and hazards in the workplace.

Key Requirements:

• Able to maintain a high degree of confidentiality at all times
• Must be able to pass a criminal background check, as required
• Excellent Communication Skills with the ability to communication with internal and external customers
• Neat and tidy appearance with a professional approach to retail security
• Must have strong interpersonal skills and ability to work well with personnel at various levels
• Treat all management and fellow team-members with respect to support a team environment
• Able to work independently with minimal supervision
• Able to handle persons who resist arrest for theft or other unlawful behavior
• Able to appropriately address situations involving unruly or disorderly persons
• Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business
• Able to work additional hours, as needed --Secondary School or High School Diploma or equivalent Minimum 2 years in Loss Prevention, Retail Security or similar field preferred