Manager, Omni Channel Retail Systems - DFS5218425 in Singapore at DFS

發布日期 10/8/2021



DFS Global Technology is looking for a Manager to manage global initiatives for retail systems. The candidate will be responsible for business analysis and roll-out of retail solutions that address business needs. The candidate should have subject matter expertise in retail operations and systems, exceptional project management and communication skills, and a proven ability to influence and collaborate across different functions and levels of the organization.

Key Responsibilities:

• Collaborate with multiple business stakeholders and Global Technology to develop and roll-out solutions that meet business needs
• Lead business requirement analysis and provide recommendations for business solutions and processes, considering risk management and cost-benefit analyses
• Lead and manage projects to deliver new or enhanced functions for DFS’ global retail systems. This involves end-to-end planning and project management to ensure successful delivery of system implementation and enhancements.
• Serve as a lead to support multiple business processes, requiring design and integration of technical solutions that may cross multiple functions of the business.
• Engage product & production support teams to ensure timely resolution to production issues.

Key Requirements:

• Degree in Computer Science, or equivalent experience
• Minimum 5 years of relevant experience in technology implementation or consulting
• Professional / technology certification is desirable
• Fluency in English language
• Strong business analysis experience, project and process management in the retail operations and technology
• In depth understanding of technology in retail systems
• Experience working with POS systems is required, with hands-on experience in POS implementation
• Experienced working with payment solutions is required, with hands-on experience in EMV, authorization, settlement and reconciliation processing
• Ability to meet deadlines, prioritize workloads while maintaining strong attention to detail and working independently in a fast paced and rapidly changing environment
• Able to work across cultures and time zones