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Team Lead Sales - DFS525195 in Krong Siem Reap at DFS

Date Posted: 4/5/2019

Job Snapshot

Job Description

Retail Operations - Stores

Key Responsibilities:
- Assist the PSM to align the customer experience to the company vision - Assist the PSM to drive sales: action sales, clearance, promotions, and incentive targets with passion. Work with the PSM on ways to increase and continually improve team productivity result - Supervise sales floor: support a high energy, positive floor experience for staff and customers - Observe, coach and react to what is happening to continually improve the customer experience and team productivity - Manage team visibility on the shop floor for optimal staffing and floor coverage. - Liaise with PSM and AGM sales on staff coverage and scheduling needs - Provide regular updates to staff through open communication; encourages team to meet or exceed location sales & profitability targets, while role modeling desired behavior - Work with the PSM to ensure corrective action is taken to improve unsatisfactory performance - Assist in the preparation and delivery of performance appraisals providing relevant and specific feedback - Maintain a high standard of product and brand knowledge for their area, and ensure the same from t heir team

Key Requirements:
- Degree or and equivalent combination of education and experience sufficient to successfully perform the essential functions - 1-2 years experiences leading teams within retail/service or hotel industry preferred - Proficiency in Microsoft based applications - Strong command in English language - Proactive, Self-motivated, Team-oriented attitude, Patient, Flexible, Tactful & Dependable - Resourceful with excellent problem-solving skills - High level of integrity - Able to multi-task, lead a team, delegate, make key decisions and take responsibility - Professional in appearance, language and demeanor - Able to work under pressure in a fast-paced environment and react positively to multiple requests while maintaining composure - Able to engage the customers - Strong interpersonal skills and able to work with people at various levels - Proactive interaction with members and customes