Overnight Team Lead Sales - DFS1171103 in New York, NY at DFS

Date Posted: 7/2/2018

Job Snapshot

Job Description

The Team Lead is the primary conduit between the PSM the Regional merchant team, the brand and the customer, ensuring a seamless customer experience aligned to the company vision while effectively driving sales. They supervise, mentor and develop a cross-functional sales team, and foster a service environment that empowers the team to create the luxury service experience for our customers. The Team Lead brings to this role energy, an ability to lead and correct while acting on their feet and an intuitive sense to think ahead and problem solve.

Key Responsibilities:
• Provide high quality customer service.

• Achieve and exceed sales targets.

• Assist PSM to align the customer experience to the company vision - exceptional people delivering exceptional product.

• Supervise sales floor to continually improve customer experience and team productivity.

Key Requirements:
• Provide high quality customer service.

• Achieve and exceed sales targets.

• Assist PSM to align the customer experience to the company vision - exceptional people delivering exceptional product.

• Supervise sales floor to continually improve customer experience and team productivity.