Team Lead - Luxury - DFS361379 in Macau at DFS

Date Posted: 10/24/2018

Job Snapshot

Job Description

Reporting to Product Sales Manager

Key Responsibilities:

• Assist the Product Sales Manager in all aspects of retail operations which includes people management, store operations and customer relationship management
• Responsible for on floor coaching and training of staffs
• Assist to lead a team of sales staff to achieve sales target balanced with quality customer service
• Ensure the effective implementation and execution of sales strategies and smooth operations
• Ensure and facilitate good in-store merchandise presentation standards
• Manage day-to-day store operations as required
• Perform any special assignment as directed by management

Key Requirements:

• Degree or an equivalent combination of education and experience
• Fluency in English and other languages as required by location
• At least 3 years' team leadership experience within retail/service industry preferred
• Must have strong interpersonal skills, team oriented and be able to work well with personnel at various levels
• Able to multi-task with good composure under pressure
• Energetic, resourceful and proactive team member
• Must have strong problem-solving skills
• Professional in appearance, demeanor and language
• Proficient in using MS tools, including Excel, Word & Powerpoint