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Senior Manager, UX/UI - DFS5218187 in Hong Kong at DFS

Date Posted: 2/28/2019

Job Snapshot

Job Description

DFS is seeking an experienced UX/UI professional who is passionate about user-centered-design; a practitioner who can lead teams to create compelling products, while ensuring a seamless experience across various DFS touchpoints. The candidate may participate in product development for both customer-facing products as well as internal DFS touchpoints. The candidate should be an advocate of user-centered design practices, have an eye for detail and with an ability to design thoughtful micro-interactions. The candidate will be involved in every step of the product development process spanning research, ideation, prototyping through to design, build and release under the Agile product development process.

Key Responsibilities:

• Ensure the setup of the UX practice at DFS and convey the vision of User centered design.
• Lead and consolidate user research to leveraging market research and direction from Product Owners
• Refine solutions and problem statements with design thinking processes
• Validate prototype and solutions with internal and external stakeholders before incorporating results and feedback in rapid iterative design processes.
• Manage UX designers’ team to conceptualize new product features based on user needs.
• Review or define personas, information architecture, navigation models, work flows and content outlines.
• Collaborate with business stakeholders, product owners, business analysts and developers to deliver effective design solutions that are feasible, meet current requirements and can scale for future releases.
• Manage UX/UI design libraries – define, produce and update UI specs, style guides, design templates, visual assets and UI patterns.
• Drive user experience for websites, mobile apps and in-store digital touch-points – both customer-facing and internal
• Promote user centric design and educate colleagues and stakeholders about effective design and experience.
• Recruit and manage UX Team (internal / external)

Key Requirements:

• Degree in Design/Communications/Human-Computer Interaction or related fields.
• 2-4 years of experience with user research methods such as Usability Test, Card Sorting, A/B & Multivariate Testing
• Strong knowledge of principles and guidelines related to UCD, Information Architecture, Usability, UI and Interaction Design and Visual Design – with knowledge of Chinese market
• Excellent communication, inter-personal and presentation skills. Ability to present designs and drive consensus and negotiate trade-offs effectively
• 5 years relevant work experience in responsive Web (desktop/tablet/smartphone) and Mobile Apps design for E-Commerce and transactional applications
• Proven experience in conducting Design thinking workshops
• Portfolio that explains the approach taken, process and design rationale. Attention to details, good organizational skills, strong analytical & problem-solving skills and ability to accurately set, manage and meet deadlines