Senior Business Analyst, HR Systems - DFS5218421 in Singapore at DFS

Date Posted: 11/17/2021

Job Snapshot

Job Description

The DFS Technology team is seeking a Senior Business Analyst for the HR Systems team – a global role, based in Singapore. This individual will be responsible for maximizing the value of key technologies used by DFS HR teams at its corporate offices in Singapore and Hong Kong as well as all global store locations. As a part of the wider HR and Back Office Teams, they will play a key role in the transformation of DFS HR technologies as a part of the wider HR Transformation agenda. They will do this by working collaboratively with business and IT partners to execute the HR domain technology roadmap. The role will entail business analysis, solution design, implementation, and end-to-end service delivery and support. The Senior Business Analyst, their colleagues and technology partners will work with business product owners to drive the roadmap in support of DFS’ overall vision and business objectives. The candidate should possess a balance of technical depth, business acumen, and strong communication skills. Candidates should be independent, results-oriented, eager to learn and with a passion for technology.

Key Responsibilities:

• Participate in business requirements analysis for HR systems solutions and processes, considering risk management and cost-benefit analyses.
• Develop and maintain excellent relationships with business product owners and teams from across the DFS organization.
• Partner with product owners, tech leads, technology partners and cross-functional teams to manage projects or enhancements to implement solutions that meet the needs of the enterprise.
• Partner with HR Business Team to provide tactical support for all data & payroll requests to ensure compliance, quality, and accuracy of data and HR system reporting.
• Facilitate organizational & process changes, collaborating with corporate and local HR providing communication, training, and execution on change-based projects.
• Follows-up and provides continuous feedback, guidance, and information to customers, key stakeholders, and peers within the HR team.
• Ensures high quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility.
• Support payroll processing for the corporate and local HR teams
• Facilitate and support on urgent issues escalation between HR applications support team and HR team (i.e. SuccessFactors, SAP HCM, Kronos, and DFS’ proprietary Sales Associate Commission System)
• Responsible for the administration, maintenance, and support for Kronos Workforce Central
• Assists with preparation and compliance for internal and external audits.
• Assists with training sessions for the HR community on related topics, such as services and updates.

Key Requirements:

• Bachelor’s degree in Engineering, Computer Science or equivalent
• 3-5 years of experience delivering technology solutions in HRIS solutions
• Professional / technology certification is desirable
• Demonstrates thorough abilities and/or a proven record of success in the following areas:
• Familiarity with SuccessFactors, SAP HCM, Kronos or equivalent HRIS-domain applications
• Knowledge of applicable industry standard methodologies, laws and regulations, and data analysis processes
• Advanced proficiency in Microsoft Office (i.e. Excel, Word, PowerPoint)
• Knowledge of Business Intelligence tools a plus
• Business analysis, project and process management in HRIS domain
• Vendor management
• Stakeholder communications and management