Seasonal Beauty Promoter - DFS1134238 in Guam at DFS

Date Posted: 7/5/2019

Job Snapshot

Job Description

If you are passionate of the Beauty industry are and not shy about sharing your beauty tips, you are what we look for as a Seasonal Beauty Promoter. You will enjoy doing all those makeovers with our best-selling products to help make our customers look amazing.

Key Responsibilities:
Selling and the Customer Experience 1. Selling  Assists customers in selecting, purchasing, refunding merchandise while demonstrating excellence in customer service at all times.  Treat all goods, regardless of value, with care and present to the customer with highest level of respect. Customer Experience
• Maintain a smart and well-groomed appearance when in uniform to convey a professional image of self-confidence and competence.
• Set the stage by applying Apprentice: •Identify customer’s temperaments and flex to their style. •Provide helpful, friendly assistance in a sincere manner. •Maintain eye contact. •Use professional language.
• Respond to customer queries and complaints in a polite and courteous manner - refer to the manager or Manager on Duty if appropriate. Floor and Product Presentation  Demonstrate product features and special product information.  Ensure floor presentation meets or exceeds brand and DFS requirements.  Maintains stock levels of all merchandise in the department.  Be familiar with store layout and direct customers to merchandise, services and facilities as appropriate.  To assist the Management team in the coordination and execution of all team merchandising activities, including inventory management, presentation quantities, promotional activities and merchandise stock flow. TeamworkTeam & Service Management  Ensure Team the Sales Associates have clear goals and objectives which remain focused on the customer experience and productivity targets.  Supervise, coach and train the sales team on a daily basis to assist them to consistently grow in skills, confidence and effectiveness in their roles.  As well as coaching for skill enhancement, share success stories and tips among the sales team, proudly demonstrating that we have exceptional people delivering exceptional product to our customer.  Opening and closing procedures.  Keeps managers informed of any staff or shop related issues.  Assists and administers daily work assignments.  Participates in inventories and inventory controls.  Responsible for cash counting and change funds daily.  Light housekeeping.  Other related duties as assigned by Store Manager.  Works cooperatively with co-workers to accomplish sales and service goals.  Assist other sales staff in periods of peak demand to ensure that customers in all areas are attended to promptly and efficiently, with waiting time reduced to a minimum.  Takes action to problem solve or effectively communicate to manager for assistance.  Provide manager with customer’s feedback.  Treat all management and fellow team-members with respect to support a healthy and positive team environment.

Key Requirements:

• High School graduate or equivalent
• 1-2 years of retail experience with accurate and quick transaction handling ability
• Previous retail, customer service, hospitality services, or Luxury brand boutique experience preferred
• Familiar with using the POS Terminal
• Able to work flexible hours as required by the business
• Can lift up to 30 lbs
• Multilingual speaking ability preferred