Sales Associate - Spirits Wine Tobacco (Part Time) - DFS1161399 in Honolulu, HI at DFS

Date Posted: 5/30/2019

Job Snapshot

Job Description

As the Sales associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets. This position is based out of the DFS - Daniel K. Inouye International Airport location.

Key Responsibilities:
Selling via the Best Customer Experience: • Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service • Complete customer transactions in a professional and timely manner • Identify customer’s temperaments and recommend products that suit their style • Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate • Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Floor and Product Presentation: • Ensure floor presentation meets or exceeds brand and DFS requirements • Maintain reasonable stock levels of all merchandise in the department • Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate • Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow

Key Requirements:

• High School graduate or equivalent; must have basic math skills
• Previous retail, customer service, hospitality services, or Luxury brand boutique experience preferred.
• Equipment/Tools: POS Terminal.
• Licenses Required: TB Clearance
• Critical Skills: Multilingual speaking ability in Japanese, Mandarin, or Korean preferred Other Qualifications
• Flexible to work hours as required by the business.