Sales Associate - DFS576193 in Abu Dhabi at DFS

Date Posted: 6/4/2019

Job Snapshot

Job Description

The Sales associate is the most important role in the sales floor as they are on the front line and the direct link between the Product and the Customer. They deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets.

Key Responsibilities:
Selling via the Best Customer Experience • Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service • Complete customer transactions in a professional and timely manner • Identify customer’s temperaments and recommend products that suit their style • Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate • Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Floor and Product Presentation • Ensure floor presentation meets or exceeds brand and DFS requirements • Maintain reasonable stock levels of all merchandise in the department • Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate • Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow

Key Requirements:

• High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job • Minimum 1 year’s sales or cashiering experience in a retail environment • Proficient with handling a POS register machine • Able to work in a fast-paced, high pressure environment • High energy level, have a positive approach to job and group responsibilities • Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary • Fluency in English language and other language(s) as required by location • Secondary language speaking beneficial, but not required