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Product Support Assistant - Flightline (Casual) - DFS1161298 in Honolulu, HI at DFS

Date Posted: 1/23/2019

Job Snapshot

Job Description

The Product Support Assistant - Flightline employee works together with other employees to give a high level of customer service by processing and delivering product to the airline gates. This employee will also assist with receiving, stocking and delivering product to all store locations. This position is based out of our Daniel K. Inouye International Airport location.

Key Responsibilities:

• Receive racks of duty free bags and verify the counts.
• Communicate any discrepancies to manager, supervisor or LAC (Logging, accountability and control).
• Delivery of Merchandise - Following delivery procedures.
• Guarding: Front guard ensures security of merchandise and limits access to pax on that flight.
• Exit Guard:Ensure security of Duty Free merchandise
• Page pax and make necessary announcements on PA systems.
• Fill out documents and record necessary information pertaining to flight, bags, problems, etc.
• Cleaning up or clearing equipment after flights.

Key Requirements:
This position requires open availability and flexible scheduling between 6 a.m. through 12:30 a.m.
• High School diploma or equivalent; or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Requires the ability to perform a variety of duties related to Flightline/Support.These duties may include lifting, climbing, taking out trash and moving in a quick paced environment.
• Must have the ability to lift 35+ pounds.
• Able to handle paperwork related to merchandise receipt and supply ordering.
• Must have basic math skills.
• Candidate must be available for flexible shifts, including weekends and holidays.
• Previous customer service experience and experience working in a warehouse environment a plus.
• Secondary language speaking beneficial, but not required.
• Ability to work in a fast-paced, high pressure environment.