Product Support Assistant - DFS7210104 in Saipan at DFS

Date Posted: 4/5/2018

Job Snapshot

Job Description

The Product Support Assistant physically handles all inventory items from stock receiving, replenishment of stock to sales floor, reverse logistics and delivery of goods to customers. They work closely with product support coordinator to ensure every assignment is done smoothly and timely.

Key Responsibilities:
• Perform stock handling in accordance to DFS standard procedures.
• Perform regular replenishment of product on sales floor under instruction.
• Rotate product in accordance with rotation guidelines.
• Follow-up Price Change Notification (PCN) report, print and replace relevant price tag for affected merchandise.
• Consolidate damaged goods from sales floors for Team Lead further update on defective tools
• Assist in destruction of damage goods when needed.
• Send goods to repair center and collect after repairing.
• Delivery of goods to customers in line with location service and facilities offered.
• Assist in distribution of paper bags and other supplies.
• Consults with immediate supervisor concerning issues, unusual problems or developments, and clarifications on direction and scope of efforts.
• Support clerical work when necessary.

Key Requirements:
Secondary School, High School or equivalent.
Work Experience: 1-2 years in logistics or related industry.
Licenses / Certifications: Valid driver’s license in locations as required
Certified to operate a forklift, but not essential

Critical knowledge & skills, including tools, software, applications, language, etc: Competencies
• Good integrity and communication skills.
• Treat all management and fellow team-members to support a team environment.
• Able to work independently with minimal supervision.
• Function as a resourceful and proactive team member.
• Must possess a positive attitude.t
• Able to perform repetitive assemble and loading work in a fast-paced work environment.
• Able to perform defined physical activities (lifting, bending, carrying, pushing, pulling, etc.) in a timely manner.
• Lifting of objects up to 50 lbs. occasionally, and/or up to 30 pounds frequently and/or up to 10 pounds constantly.
• Lifting and carrying for several yards unassisted.
• Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business.
• Able to work additional hours, as needed.