Product Sales Manager - DFS525167 in Krong Siem Reap at DFS

Date Posted: 9/5/2018

Job Snapshot

Job Description

The Product Sales Manager (PSM) is the key people element to DFS’ vision of exceptional people delivering exceptional product. The PSM is the primary conduit between the corporate merchant team and the customer, ensuring a seamless customer experience aligned to the company vision while effectively driving sales. Managing, mentoring, and developing a cross-functional sales team, the PSM brings to this role energy, an ability to lead and correct while acting ‘on their feet’ and an intuitive sense to think ahead and problem solve. The PSMs own their brand/categories of business at store level and are responsible for ensuring promotions, product training, and overall floor presentations are being met. In addition, they are engaged at a strategic level and work directly with the corporate merchant team on effectively executing what needs to happen to drive sales today as well as communicating future opportunities for growth.

The Product Sales Manager possesses an outgoing and assertive personality, strong interpersonal skills, and a desire to lead and inspire their teams. Most importantly, they possess a passion for the brands and products they represent.

Key Responsibilities:
• Align the customer experience to the company vision – exceptional people delivering exceptional product.
• Drive sales: action sales, clearance, promotions, and incentive targets with passion. Focus on ways to increase and continually improve
• Ensure a high energy, positive floor experience for staff and customers
• Effectively partner with the Platinum Services team to enhance the customer experience
• Effectively communicate company overall objectives and how the sales team are critical to driving the achievement of company vision, store sales targets and strategies for those objectives.
• Review sales productivity and individual sales team member’s performance on a regular basis.
• Ensure a development plan is in place and actively reviewed for each of your sales team.
• Lead, coach and train your team to ensure they are consistently growing in skills, confidence and effectiveness in their roles.
• Responsibility for being the primary communication link between product merchants and the customer, including regular phone and email communications.
• Maintain a very high standard of product and brand knowledge for your area, and ensure the same from your team

Key Requirements:
- Bachelors Degree in Management, Business or equivalent preferred, not essential
- Proficiency in English
- 2+years retail store experience required. Leadership experience with sales and
luxury merchandise highly desired.
- Must have high degree of integrity and confidentiality with a keen sense of business/financial acumen
- Able to work under stringent deadlines and high pressure and be able to prioritize a heavy workload with multiple deadlines.
- Function as a resourceful and proactive team member.
- Strong analytical skills; ability to work with complex issue.
- Able to make sound decisions with relevant facts at hand. Does not shy away from conflict.
- Good problem solving skills.