This site uses cookies. To find out more, see our Cookies Policy

Product Manager - DFS2231471 in Hong Kong at DFS

Date Posted: 1/18/2019

Job Snapshot

Job Description

The Product Manager is a very important role in the Operations team as they are responsible for our exceptional product being ready and available for presentation to our customers. With responsibility for our merchandise handling in, out and within the location, the Product Manager and support team are the lifeblood of the store from a product perspective. The Product Manager manages the stockroom to ensure all is organized and maintained in this area across all categories, and then manages movement of product to and from the shop floor. They ensure smooth, accurate, timely processing and distribution of all incoming and outgoing merchandise, assist in floor moves, actioning price change notifications (PCN’s), and co-ordinate and run stock takes. The Product Manager is responsible for working with their support teams to increase productivity of the teams.

Key Responsibilities:
Location Merchandise Management
• Know when deliveries are expected, and liaise with AGM Operations and Warehouse to co-ordinate timely deliveries of stock
• Manage the acceptance and verification of incoming product for the location. Ensure that all stock is checked in accordance with DFS standard procedures, any discrepancies are actioned and confirmations are completed
• Ensure accurate and timely communication is maintained with relevant Distribution and Merchant contacts to ensure ongoing smooth, accurate product flow via internal automated merchandise systems.
• Manage the processing of reverse logistics as and when necessary in an accurate and efficient way, including keeping merchandising in a saleable condition
• Liaise with Assistant General Manager (AGM) Operations and AGM Sales to ensure that all aged stock including GWPs are cleared within appropriate timeframes
• Ensure the appropriate levels of GWP’s and PWP’s are in stock for monthly promotions at all times
• Maintain appropriate and efficient space management of stock rooms including accurate and clear labelling of shelves/boxes / storage areas
• Manage the support teams to efficiently receive, sort, and prepare to replenish the sales floor with merchandise. Co-ordinate efficient and regular replenishment of product on the sales floor.
• Liaise with the Inventory Controller to ensure stock takes are completed efficiently, accurately and within agreed timeframes
• Be responsible for ordering, storage and delivery of Distribution supplies including shopping bags availability on the shop floor. Team & Service Management
• Create and promote a positive work and industrial relations environment in line with DFS values, employee related policies and practices and local environment considerations.
• Provide effective team leadership through open communication, training, coaching and active encouragement of direct reports with a view to meet or exceed location sales and profitability targets, and role modeling desired behaviors. General
• Complete internal reports and participate in various projects as/when required
• Perform any other duties as requested in a diligent and conscientious manner

Key Requirements:

• Bachelors Degree in Management, Business or equivalent preferred
• 3+years in retail environment required. Team leadership experience with merchandising and financial accountability highly desired. Merchandising and logistics experience a plus
• Proficiency in MS Microsoft computer applications
• Must have strong communication skills, both oral and written
• Able to work independently with minimal supervision.
• Strong organizational skills
• Very good analytical skills.
• Good problem solving skills.