Lounge Attendant - DFS588274 in Venezia at DFS

Date Posted: 6/29/2018

Job Snapshot

Job Description

The Lounge Attendant is responsible for supporting the care of our VIP clientele in the Prestige Lounge creating an atmosphere in which Clients feel at home and graciously welcomed. The Lounge Attendant provides superior food and beverage service and ensures the Lounge and all service items are in pristine condition to provide a luxury experience for our clients.

Key Responsibilities:
• Take orders and prepare food and beverage for guests;
• Ensure that all service items used are clean and in good condition;
• Ensure all areas of the Lounge are clean and tidy;
• Assist the Client Services team in serving our VIP clientele;
• Portray a strong positive professional image at all times; • Support the daily management of the Prestige Lounge, including member assistance and data-entry input;
• Assist Client Service Manager on duties as requested in a diligent and conscientious manner, which include but are not limited to:
- Grocery shopping and laundry tendering duty;
- Record of Lounge traffic and expenses;
- Inventory on food and beverage items; - In the preparation of presentations and reports.

Key Requirements:
• Secondary School, High School or above
• Prior experience in serving guests in hospitality lounges, upscale restaurants, hotels or offices performing Food and Beverage service and cleaning roles. Experience in serving VIP clients preferred
• Native Chinese language, Fluency in English language
• Motivated and passionate in serving customers