Learning & Development Officer, Digital Learning - DFS9112394 in Hong Kong at DFS

Date Posted: 9/13/2018

Job Snapshot

Job Description

Key Responsibilities:
Provide on-going support to Digital Learning team including but not limited to the following areas:

1. Perform research, recommend on the best practices and/or lead the LMS enhancement to cope with the latest technology advancement
2. Perform research and test new elearning development tools or multi-media deployment systems, approaches, methodologies and to recommend the acquisition of appropriate tools and system
3. Consult with the design team to derive elearning project specifications and advise on the development approach or method and tools
4. Develop elearning projects based on course design
5. Prepare and develop User Acceptance Testing (UAT) plan, coordinate and administer UAT and pilot runs of learning related systems or tools and perform testing where required
6. Identify technical, operational and functional problems of LMS, elearning tools and multi-media platform, troubleshoot identified problems, recommend and implement appropriate solutions to solve those problems
7. Be the key contact and work closely with system vendors and internal IT department to resolve all system related issues
8. Project manage the system related projects as well as elearning development projects

Key Requirements:
1. IT, HR, Psychology, Communications, and/or Digital Media-related university majors/minors passionate in adult learning practices and methodologies
2. Strong project management skills and proven experience in managing system development and enhancement
3. Good knowledge of LMS standards e.g. AICC, SCORM, etc
4. Proven experience in system administration especially LMS, multi-media platform or related systems
5. Proven experience in elearning development using Articulate and Storyline and hands-on experience in commonly used elearning development tools and technology
6. Knowledge in HTML, JavaScript, CSS, Adobe Photoshop and other related IT applications or system will be an advantage
7. Experience in web application testing, developing test documents and managing user acceptance test will be an advantage
8. Good command in English and Chinese, both written and verbal. Fluent in Putonghua will be an advantage
9. Good team player and able to work independently with strong sense of responsibility and loyalty
10. Ability to work in a dynamic environment and under pressure
11. Ability to work collaboratively, taking a leading role where required and supporting where appropriate