Learning & Development Intern - DFS588234 in Venice at DFS

Date Posted: 2/8/2018

Job Snapshot

Job Description

The intern will support Learning & Development Manager to identify, create and deliver performance support tools, e-learning, blended training and classroom solutions.

Key Responsibilities:
• Promote a culture of collaborative learning and knowledge sharing in store or office;
• Support L&D Manager and partners to Schedule and coordinate meetings and training activities;
• Actively support in analyzing business needs and propose training projects and activities;
• Seek and analyze competitor trainings by mystery shopper in order to learn about market best practices;
• In store attachment to understand teams’ needs and best practices;
• Create or update training databases and prepare presentations;
• Assist with print production of training material.

Key Requirements:
• Bachelor’s Degree in Foreign languages, Public Relations, Communications, or Marketing
• Customer service or Retail experience is preferable; • Fluent in English and a second language preferable (French or Chinese);
• Proficient with Microsoft Excel and other Microsoft Office applications;
• Good analytical and problem solving skills.