IT Retail Systems Engineer - DFS521883 in Singapore at DFS

Date Posted: 3/12/2018

Job Snapshot

Job Description

The DFS Retail Systems team is seeking an experienced Manger to lead the design and implementation of in-store digital systems, omni-channel and POS retail systems. The candidate will have the opportunity to redefine the travel retail industry as a part of DFS’ Global Technology Team. This candidate should possess a balance of technical depth, business acumen, and strong communication skills. The role involves working collaboratively with different technology / business functions within various levels of the organization to deliver business objectives. The ideal candidate should be results-oriented, eager to learn and with a passion for technology.

Key Responsibilities:
• Work closely with Front Office Systems and Infrastructure, participating in the design on new IT Services or products on what works and what doesn’t so that respective teams can refine their products and services offerings.
• Work closely with respective application, project team(s) and cloud managed service provider to support store IT operations.
• Ensure all store IT technical procedures (Installation, Configuration, Run books) are documented, updated and contribute to the maintenance of operational standards.
• Where appropriate be the LBS change representative in Change Advisory Boards or Release Control Boards meetings. Able to explain and coordinate store related IT changes.
• Proactively address the operational issues for all customer facing as well as any back-office applications access by the store personnel.
• Resource Management such as vendor, contracts, and budget management.

Key Requirements:
• Bachelor’s degree or equivalent experience in Computer Science,
• Computer Engineering or related field.
• At least 2 to 3 years’ experience in IT Retail environment or a Technology company managed service provider
• Microsoft Certified Engineer (MSCE)
• Fluent in spoken and written English
• Excellent problem solving and communication skills.
• Self-motivated with strong project and people management skills.