General Manager - DFS361370 in Macau at DFS

Date Posted: 11/6/2018

Job Snapshot

Job Description

Reports To: Managing Director

Key Responsibilities:

• Develop the location’s expense and sales budgets in consultation with Managing Director and Director of Operations and Control.
• Deliver sales and profitability targets. Execute strategies, initiatives and staffing levels are within budgetary guidelines and scheduling is within payroll budget.
• Actively partners with Managing Director, Divisional Merchandise Managers, Global Merchants and Marketing teams to influence and execute strategies to drive sales and profitability.
• Sets store selling and productivity plans to achieve or exceed customer penetration and spend targets, and grow market share.
• Responds to changing business conditions in order to deliver sound financial results.
• Ensure the location management team are effectively communicating both opportunities and issues to merchants.
• Oversees Lease Brand Business relations: participates in lease negotiations; organizes strategies and tactics to build the lease business including working with the merchants, marketing teams and brands as appropriate on Loyal T events, training, mystery shoppers and store layouts.
• Builds strong relationships with joint venture partners.
• Maintain keen awareness of competitor movements and activities.
• Works as part of a team with Business Development, Group and Corporate Finance on the development of proposals for both existing and potential locations as/when required.
• Key management participant in redevelopment activities for your retail location as/when required
• Works with Store teams, Merchants and Visual to develop and implement both store presentation and promotional activities.
• Establish and build strong working relationships with key business groups and associations (e.g. Airport Authority, Customs, Tourism Boards, travel agents, vendors, business school / university faculty).

Key Requirements:

• Bachelors Degree in Management, Business or equivalent.
• 7+years retail store management required. Regional and market leadership experience with merchandising and financial accountability highly desired.Merchandising and negotiations experience a plus.
• Proficiency in MS Microsoft computer applications (Excel, Word, PowerPoint, and Access) and email required.
• International travel multiple times per year to attend senior management meetings as/when required.
• Strong multidimensional leadership ability. Able to effectively operate in a culturally diverse environment with astuteness and sensitivity.
• Must have high degree of integrity and confidentiality with a keen sense of business/financial acumen
• Able to work under stringent deadlines and high pressure and be able to prioritize a heavy workload with multiple deadlines.
• Must have strong interpersonal skills and be able to work well with personnel at various levels.
• Must have strong communication skills, both oral and written and be comfortable in making high level presentations.
• Able to work independently with minimal supervision.
• Strong organizational skills
• Strong analytical skills; ability to work with complex issue.
• Able to make sound decisions with relevant facts at hand. Does not shy away from conflict.