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Fragrance Advisor, Jo Malone - DFS1171430 in San Francisco, CA at DFS

Date Posted: 3/15/2019

Job Snapshot

Job Description

The Fragrance Advisor is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Fragrance Advisors deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Fragrance Advisor is to adhere to and achieve high quality of retailing standards. The Fragrance Advisor will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.

Key Responsibilities:

• Provide high quality customer service.
• Achieve and exceed sales targets.
• Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures.
• Perform various non-selling duties—receiving merchandise, housekeeping, inventory control, and prices changes

Key Requirements:
**This position requires open availability and flexible scheduling between 4:45 a.m. opening though 2:15 a.m. closing shifts**
• High School Graduate or equivalent work experience.
• Previous Customer Service Experience helpful as is working in a fast paced work environment.
• Requires the ability to perform a variety of duties related to Flightline/Support. These duties may include lifting, climbing, taking out trash, moving in a quick paced environment.
• Must have the ability to lift 35+ pounds
• Able to handle paperwork related to merchandise receipt and supply ordering
• Candidate must be available for flexible shifts.
• Previous experience working in a warehouse environment a plus
• Bilingual language skills a plus
• Basic Math Skills