Fragrance Advisor - BPI - DFS117180 in New York, NY at DFS

Date Posted: 2/8/2018

Job Snapshot

Job Description

The Fragrance Advisor is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Fragrance Advisors deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets.

The role of the Fragrance Advisor is to adhere to and achieve high quality of retailing standards. The Fragrance Advisor will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service. THE TOM FORD SPECIALIST EMBODIES AND EXPRESSES THE TOM FORD VISION TO THE PUBLIC. YOU ARE PROMOTING
A VERY SPECIFIC IMAGE AND BRAND CULTURE DEFINED BY TOM FORD, WHILE YOU ARE PROMOTING THE PRODUCTS.
YOUR PRIMARY RESPONSIBILITIES ARE CLIENT SERVICE, MAKEUP ARTISTRY AND SALES. AS A SPECIALIST, YOU ARE
EXTREMELY IMPORTANT TO TOM FORD BEAUTY BECAUSE THE BRAND’S CORE VALUE OF LUXURY SERVICE COMES TO
LIFE THROUGH YOUR EXCEPTIONAL COMMUNICATION AND ARTISTIC SKILLS, AND YOUR ABILITY TO CREATE STRONG AND
ENDURING CLIENT RELATIONSHIPS. OTHER RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, REINFORCING OUR
BEAUTY ENVIRONMENT FOR AN UPSCALE

Key Responsibilities:
• Provide high quality customer service.

• Achieve and exceed sales targets.

• Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures.

• Perform various non-selling duties—receiving merchandise, housekeeping, inventory control, and prices changes

Key Requirements:
**This position requires open availability and flexible scheduling between 4:45 a.m. opening though 2:15 a.m. closing shifts** • Ability to communicate effectively to provide excellent customer service.
• Ability to work in a fast-paced, high pressure environment.
• 1-2 years of retail experience with accurate and quick transaction handling.
• Must be available to work during store operating hours of 5 a.m. - 2:15 a.m.
• Bilingual in Mandarin and English preferred.