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Beauty Advisor - Diptyque (Full Time) - DFS1161378 in Honolulu, HI at DFS

Date Posted: 5/20/2019

Job Snapshot

Job Description

Build Client loyalty and relationships by creating a memorable, luxury service environment for our Clients throughout their entire experience. Nurture the development of relationship building efforts with the client, integrating promotions, products, services, and events to maximize sales. Beauty Advisors are empowered to create unique, memorable, and personal experiences for our clients by providing luxury service.

Key Responsibilities:
Selling
• Assists customers in selecting, purchasing, refunding merchandise while demonstrating excellence in customer service at all times.
• Treat all goods, regardless of value, with care and present to the customer with highest level of respect.
• Completes customer transactions in a professional, timely manner.
• Inform customer necessary information they need to know if applicable. Customer Experience
• Maintain a smart and well-groomed appearance when in uniform to convey a professional image of self-confidence and competence.
• Set the stage by applying Apprentice: •Identify customer’s temperaments and flex to their style. •Provide helpful, friendly assistance in a sincere manner. •Maintain eye contact. •Use professional language.
• Respond to customer queries and complaints in a polite and courteous manner - refer to the manager or Manager on Duty if appropriate. Floor and Product Presentation
• Demonstrate product features and special product information.
• Ensure floor presentation meets or exceeds brand and DFS requirements.

Key Requirements:

• High School diploma or equivalent, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Ability to work flexible hours / shifts, including weekends, nights and holidays.
• Minimum 1 year sales/cashiering experience in a retail environment.
• Proficient with handling a POS register machine.
• Secondary language speaking beneficial, but not required.
• Licenses Required: TB Clearance
• Good organizational skills, Self-starter and highly motivated.
• Ability to work in a fast-paced, high pressured environment
• High energy level and positive approach to job and group responsibilities.