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Associate Manager, Retail Operations - Beauty - DFS9112445 in Hong Kong at DFS

Date Posted: 1/14/2019

Job Snapshot

Job Description

Under the responsibility of the Director of Retail Operation with a dotted line to the SVP, - Ensure the successful execution of promotional calendar & marketing initiatives - Share Best Practices and elevate Customer Experience in Beauty Category - Partner with L&D team to build Beauty Talent within Store team - Drive Category Management Initiatives

Key Responsibilities:
BA MANAGEMENT - Minimize BA vacancies and ensure proper level of staffing for each location - Develop Initiatives to improve BA KPI - Build Talent Pipeline for Beauty CATEGORY MANAGEMENT - Animation •HPP SPP Event pad coordination: •Coordination Global Animation (First Class Beauty/Christmas) •Coordination multi-category events - Best of Beauty / Grab & Go / Gifting •Maintain and Follow execution calendar •Insure a relevant assortment in coordination with the MM, RMM, Planning •Follow up asset (real estate, VM execution) •Track sales results - Multi brand Assets •Maximize sales opportunity in Discovery Zones COORDINATION - RMM Input & Output consolidation - Marketing + Retail alignment - Pricing regional coordination PROCESS - Reporting - Promotion Process - Mix management - Visual assets & Vendor contribution - Account Receivable - CER Support ANALYTICS 15% - Staffing Performance - Assortment efficiency - Promotion results

Key Requirements:

• University or Bachelor’s Degree preferred
• Preferred previous experience in Retail International business experience preferred
• Proficient in Excel and PowerPoint
• Abilities to handle multiple priorities
• Highly Organized
• Good sense of diplomacy COMPETENCIES REQUIRED - Autonomous - Action Oriented - Very organized - Dealing with Ambiguity - Interpersonal Savvy - Priority setting - Problem solving - Timely follow through - Presentation skills - Business Acumen