Assistant Product Manager, Digital & E-Commerce - DFS9112676 in Hong Kong at DFS

Date Posted: 10/16/2019

Job Snapshot

Job Description

Working within the DFS organization this position joins a group of innovative business professionals with expertise in technology, process and design. With a curiosity and focus on exceptional customer experience, DFS enables corporate strategy through strong partnerships. By embracing a fun, agile and creative environment, DFS delivers solutions on pace with enterprise evolution. By understanding the technology customers’ needs, this role focuses on driving excellence in delivery execution and meeting our customer satisfaction expectations.

Key Responsibilities:

• Liaise with business stakeholders and IT delivery partners to facilitate alignment of understanding of requirements
• Manage agile user stories with clear acceptance criteria for development team’s execution
• Support product owner to conduct comprehensive analysis on product performance and market data, translate the findings into meaningful action plans to maximize product performance
• Manage to user acceptance testing process including test planning, execution and defect management
• Prepare training materials and conduct training to end users
• Engage in user experience design and apply operation knowledge to contribute alternative solutions
• Lead and coordinate solution delivery for simple product enhancements
• Organize workshops to find innovative solutions for O2O initiatives

Key Requirements:

• Bachelor degree in Business Administration, Marketing, Communication or related disciplines
• At least 4 years relevant working experience digital product development, preferable in retail/ecommerce field
• Experience working in fast-paced Agile/Scrum environments. Adaptability and flexibility to respond quickly to changing
• Scrum Certification agile experience preferred
• Strong experience in implementing and supporting digital products, focusing on e-commerce.
• Fast learner & good team player. Clear communicator, confident in talking to people. Proactive approach to work, willing to take initiative and follow through with delivery
• Understanding of web analytics
• Good knowledge and understanding of digital interface design processes and technologies (e.g. Information Architecture, UX, UI & Interaction Design, Creative Design)
• Knowledge of trends in digital products
• Proficient experience in using software such as Jira, Confluence, Excel, Visio
• Good sense of business acumen
• Strong interpersonal skills
• Proven experience dealing with multiple projects of work and effective prioritization
• Willing to travel (around once a quarter)
• Fluent Mandarin speaker