Los Angeles, United States
Team Lead, Fashion (LAX - Tom Bradley International Terminal)
What you'll be doing?
We are looking for a proactive and dynamic people leader to join as our Team Lead, Fashion to support our luxury fashion stores at LAX - Tom Bradley International Airport .You will be the primary conduit between the store managers, the brand, the product, and our customers. You will supervise, mentor and develop a sales team, and foster a service environment to create a luxury service experience for our customers. You will demonstrate the ability to maintin an elevated client experience and building clientele
Enhance Selling and the Customer Experience
- Assist the Store Managers to drive sales; work with the AGM on ways to increase team productivity
- Partner with the location leadership, client services, and sales associates in our fashion boutiques to enhance the customer experience
Team Management
- Partner with store managers to ensure the team has clear goals and objectives which remain focused on the customer experience and productivity targets
- Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage
- Liaise with the store managers on staff coverage and job duty scheduling needs
- Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior
Product Management
- Maintain high standard of product and brand knowledge among your team
- Maintain floor presentation to meet or exceed brand and DFS requirements; Set and maintain appropriate Presentation Stock (PS) levels
- Provide feedback to store managers when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. as required
Ideal Candidate
- Degree or an equivalent combination of education; or work experience sufficient to successfully perform the essential tasks of the role
- 2 - 4 years’ experience in the luxury retail; team leadership experience within retail or service industry preferred
- Strong interpersonal skills and be able to work well with people at various levels
- Ability to coach and mentor a commissioned sales team
- Comfortability with high-profile, high-volume location
- Possess an outgoing and assertive personality, with a desire to lead and inspire their teams
- Possess a passion for the brands and products in fashion
- Good communication skill, both spoken and written
- Ability to work flexible hours / shifts, including weekends, nights and holidays.
Benefits:
- Day One Health Benefits
- 401k Plan Contributions
- Paid Time Off
- Paid Holidays
- Monthly Incentives
- Parking Reimbursement
- Employee Discounts
The pay range of this position is $25 - $35/hour. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors.