Los Angeles, United States
Team Lead, Fashion (LAX)
What you'll be doing?
Enhance Selling and the Customer Experience
- Assist the Product Sales Manager(PSM) to drive sales; work with the PSM on ways to increase team productivity
- Partner with the Platinum Services team to enhance the customer experience
Team Management
- Ensure your team has clear goals and objectives which remain focused on the customer experience and productivity targets
- Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage
- Liaise with the Assistant General Manager (AGM) Sales on staff coverage and job duty scheduling needs
- Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior
Product Management
- Maintain high standard of product and brand knowledge among your team
- Maintain floor presentation to meet or exceed brand and DFS requirements
- Provide feedback to PSM when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. as required
- Set and maintain appropriate Presentation Stock (PS) levels
Ideal Candidate
- Degree or an equivalent combination of education; or work experience sufficient to successfully perform the essential tasks of the role
- 1 – 2 years’ experience in the luxury detail; team superviosory experience within retail or service industry preferred
- Strong interpersonal skills and be able to work well with people at various levels
- Possess an outgoing and assertive personality, with a desire to lead and inspire their teams
- Possess a passion for the brands and products you represent
- Good communication skill, both spoken and written
Benefits:
- Day One Comprehensive Health Benefits
- 401k Plan Contributions
- Paid Time Off
- Paid Holidays
- Monthly Commission/Incentives
- Parking Reimbursement
- Employee Discounts