Req ID:  6333

Sydney, Australia

Date:  14 Jul 2024

Talent Support Specialist (HR)

What you'll be doing?

Please note that this is an entry-level HR role. Fresh graduates are welcome to apply!

DFS is seeking an energetic and collaborative Talent Support Specialist to join the team at Sydney Galleria.

As a Talent Support Specialist, you will join the team on a permanent, full-time basis and provide HR and store operational administrative support for Sydney Galleria store.

The successful Talent Support Specialist will possess excellent communication and organisational skills with the passion & drive to provide efficient and professional administrative work in the business. You will be a DFS ambassador in demonstrating DFS' core values and upkeep our luxury standards.

You will build strong rapport with all frontline employees and managers. You will strive to deliver accurate operations support to the business and uphold highest confidentiality as a talent support professional.

  • Provide administrative support duties such as filing, handling correspondence, and organising employee events
  • Complete regular rostering and manage time & attendance of frontline sales staff, coordinate new starters on registration on Kronos 
  • Receive, process, and file all necessary materials for applicants and current employees; ensuring all records are handled with the utmost confidentiality and ensure compliance with all relevant laws and regulations
  • Work closely with the store team to coordinate and implement reward, recognitions, and employee engagement 
  • Assist with the recruitment process, including posting job advertisements, reviewing resumes, and coordinating interviews
  • Facilitate new hire orientation; communicate approved staff training and any relevant staff attendance schedules, issue company uniforms/lockers etc
  • Maintain employee communication boards
  • Assist with the delivery of day-to-day HR support to the retail team based on the Award and company policies
  • Prepare reports and complete other work as requested


Fine print

  • Candidates must hold valid Australian working rights to work full-time (38-hours per week)
  • Please note this role requires work on some public holidays for Kronos time & attendance sign-off

Ideal Candidate

  • A Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field
  • Ideally minimum of twelve-months experience in an administration, customer-service or HR related role
  • Ideally previous experience working in a Retail environment with exposure to awards and rostering
  • High emotional intelligence, strong work ethic, and openness to learning
  • Strong cultural sensitivity and the ability to work effectively with individuals from diverse backgrounds
  • Strong numerical, organizational, and PC skills (including Microsoft Excel)
  • Excellent communication skills, both written and verbal, with the ability to gain the trust of managers and employees
  • Good time management, exceptional organizational skills and the ability to handle multiple tasks while paying attention to detail
  • Agility to adapt a constantly changing environment, and thrive in a fast-paced environment

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.