Req ID:  577


Date:  14-May-2022

Supply Chain Systems Lead

Job Description


The DFS Technology team is seeking a project lead for supply chain systems. This individual will be responsible for maximizing the value of key technologies used by DFS merchandising, logistics, warehouse, inventory control and regulatory / trade compliance teams for the global network of stores and DC’s. The lead, colleagues and technology partners will work with business leaders and product owners to drive the roadmap in support of DFS’ overall vision and business objectives for both physical and digital channels. The role will entail management of software & partner selection, business analysis, solution design input, implementation, and end-to-end service delivery. The candidate should possess a balance of technical depth, business acumen, and strong communication skills. Candidate should be independent, results-oriented, eager to learn and with a passion for technology.


Key Responsibilities:


  • Work with technology partners and cross-functional teams at DFS to drive development of new functionality, design, and systems in response to supply chain and company needs
  • Support business reporting through analyzing and developing user requirements, product testing and management, close communication with stakeholders, and KPI/reporting thought leadership
  • Mange projects involving supply chain applications, tools, and integrations
  • Support all members of Supply Chain as a super user of systems and applications, and create appropriate documentation and training materials as needed
  • Establish industry best practices for project standards and processes
  • Maintain updated documentation to facilitate program/project sustainability and knowledge dissemination
  • Build strong relationships with internal and external business partners to identify, research, and resolve system issues/opportunities
  • Represent supply chain needs in managing product development and enhancements
  • Successful candidates will possess deep technology implementation and service delivery experience in many of the following business process areas:
    • Supply chain experiences for retail, eCommerce, and wholesale channels
    • Warehouse/logistics operations
    • Customs and regulatory processes
  • Successful candidates:
    • Will have experience leading, motivating, coaching, and developing diverse teams composed of direct, indirect and external members 
    • Will have experience developing and managing budgets at the program and project level of both capital and operational nature
    • Will have experience leading support for production systems with emphasis on service delivery, problem management, and the effective mitigation of technology obsolescence
    • Will have experience working in a multi-vendor environment

Key Requirements


  • Bachelor’s degree in Engineering, Computer Science or equivalent
  • 5-7+ years of experience designing and delivering technology solutions through consulting, retail, or travel industry experience
  • Demonstrates thorough abilities and/or a proven record of success in the following areas:
    • ERP (e.g. SAP IS-Retail)
    • WMS systems (e.g. Blue Yonder, JDA, Red Prairie, Manhattan Associates)
    • Business analysis, project and process management in logistics or supply chain
    • Vendor management
    • Stakeholder communications and management
    • Ability to work under pressure, independently and deliver quality work in a fast-paced work environment

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.