Supervisor, Loss Prevention

LP Security Supervisor- Corporate Investigator

DFS Loss Prevention,  Specialist- Security Supervisor- Corporate Investigator

You will be an important member of the Loss Prevention Team and will protect DFS’ Company assets by identifying/mitigating potential areas of loss.

You will perform investigative loss preventions duties, as well as retail physical security duties, to ensure that all staff and customers are in a environment and all product is securely maintained.

• Protect DFS Company assets by identifying potential areas of loss through pilferage, fraud, embezzlement, and theft (internal and external)
• Conduct comprehensive investigations, including thorough documentation, video review, and summary reports
• Maintain a Case File, with open/closed Cases/Inquires
• Monitor CCTV and alarm equipment to reduce shrinkage, prevent loss, and apprehend “in-progress” theft suspects
• Execute merchandise security checks, checkpoint inspections, and conduct ad-hoc employee exit searches
• Audit POS exceptional transactions and cash variances

Job Description

You will also have the additional duties and capabilities:

• Will have Investigative Capabilities, with experience in the following Areas:

o Video Review and CCTV Audit functions

o Video Evidence Bookmarking, Flagging, and Reproduction

o Law Enforcement interface skills and experience, for emergency calls and case preparation

o Interview, Obtain Statements, and report findings to HR or Whse Leadership Teams

• Detailed Report-Writing Capabilities, with experience in the following Areas:

o Daily Activity Reports

o Injury Reports

o Theft Reports

o Follow-Up Executive Summary Reports

Key Requirements

• Secondary School or High School Diploma equivalent 
• Minimum 2 years’ experience in Loss Prevention, Retail Security or similar field
• Previous experience in an Investigative Role, demonstrable ability to conduct “beginning-to-end inquiries,” with little guidance
• Report-Writing Capabilities, including systematically documenting events in a coherent and organized fashion
• Current CA Guard Card
• Must be able to pass a criminal background check, as required
• Able to engage with persons during circumstance involving arrest for theft or other unlawful behavior
• Able to appropriately address situations involving unruly or disorderly persons 
• Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business