Los Angeles, United States
Supervisor, Loss Prevention
LP Security Supervisor- Corporate Investigator
DFS Loss Prevention, Specialist- Security Supervisor- Corporate Investigator
You will be an important member of the Loss Prevention Team and will protect DFS’ Company assets by identifying/mitigating potential areas of loss.
You will perform investigative loss preventions duties, as well as retail physical security duties, to ensure that all staff and customers are in a environment and all product is securely maintained.
- Protect DFS Company assets by identifying potential areas of loss through pilferage, fraud, embezzlement, and theft (internal and external)
- Conduct comprehensive investigations, including thorough documentation, video review, and summary reports
- Maintain a Case File, with open/closed Cases/Inquires
- Monitor CCTV and alarm equipment to reduce shrinkage, prevent loss, and apprehend “in-progress” theft suspects
- Execute merchandise security checks, checkpoint inspections, and conduct ad-hoc employee exit searches
- Audit POS exceptional transactions and cash variances
Job Description
You will also have the additional duties and capabilities:
- Will have Investigative Capabilities, with experience in the following Areas:
o Video Review and CCTV Audit functions
o Video Evidence Bookmarking, Flagging, and Reproduction
o Law Enforcement interface skills and experience, for emergency calls and case preparation
o Interview, Obtain Statements, and report findings to HR or Whse Leadership Teams
- Detailed Report-Writing Capabilities, with experience in the following Areas:
o Daily Activity Reports
o Injury Reports
o Theft Reports
o Follow-Up Executive Summary Reports
Key Requirements
- Secondary School or High School Diploma equivalent
- Minimum 2 years’ experience in Loss Prevention, Retail Security or similar field
- Previous experience in an Investigative Role, demonstrable ability to conduct “beginning-to-end inquiries,” with little guidance
- Report-Writing Capabilities, including systematically documenting events in a coherent and organized fashion
- Current CA Guard Card
- Must be able to pass a criminal background check, as required
- Able to engage with persons during circumstance involving arrest for theft or other unlawful behavior
- Able to appropriately address situations involving unruly or disorderly persons
- Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business