Req ID:  3226

Los Angeles, United States

Date:  11-Jan-2023

Supervisor, Loss Prevention

LP Security Supervisor- Corporate Investigator

DFS Loss Prevention,  Specialist- Security Supervisor- Corporate Investigator

You will be an important member of the Loss Prevention Team and will protect DFS’ Company assets by identifying/mitigating potential areas of loss.

You will perform investigative loss preventions duties, as well as retail physical security duties, to ensure that all staff and customers are in a environment and all product is securely maintained.

  • Protect DFS Company assets by identifying potential areas of loss through pilferage, fraud, embezzlement, and theft (internal and external)
  • Conduct comprehensive investigations, including thorough documentation, video review, and summary reports
  • Maintain a Case File, with open/closed Cases/Inquires
  • Monitor CCTV and alarm equipment to reduce shrinkage, prevent loss, and apprehend “in-progress” theft suspects
  • Execute merchandise security checks, checkpoint inspections, and conduct ad-hoc employee exit searches
  • Audit POS exceptional transactions and cash variances

Job Description

You will also have the additional duties and capabilities:


  • Will have Investigative Capabilities, with experience in the following Areas:

o Video Review and CCTV Audit functions

o Video Evidence Bookmarking, Flagging, and Reproduction

o Law Enforcement interface skills and experience, for emergency calls and case preparation

o Interview, Obtain Statements, and report findings to HR or Whse Leadership Teams

  • Detailed Report-Writing Capabilities, with experience in the following Areas:

o Daily Activity Reports

o Injury Reports

o Theft Reports

o Follow-Up Executive Summary Reports

Key Requirements

  • Secondary School or High School Diploma equivalent 
  • Minimum 2 years’ experience in Loss Prevention, Retail Security or similar field
  • Previous experience in an Investigative Role, demonstrable ability to conduct “beginning-to-end inquiries,” with little guidance
  • Report-Writing Capabilities, including systematically documenting events in a coherent and organized fashion
  • Current CA Guard Card
  • Must be able to pass a criminal background check, as required
  • Able to engage with persons during circumstance involving arrest for theft or other unlawful behavior
  • Able to appropriately address situations involving unruly or disorderly persons 
  • Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business 

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.