Sales Associate, Watches (LAX)

What you'll be doing?

DFS promises to be the world traveler's preferred destination for luxurious shopping. We offer our customers a carefully curated selection of exceptional products from over 700 of the world's leading brands across multiple categories: fashion, beauty & fragrances, watches & jewelry and wines & spirits. We are currently searching for an experienced and motivated Sales Associate, Watches to work Full-Time in our Los Angeles International Airport store in Tom Bradley International Terminal. *This is an hourly, non-exempt, union position. The pay range is $22.25-$24.50 per hour.

The role:
As the Sales Associate, Watches you will be the brand ambassador and a smiling face of DFS. Every customer you approach will see you as the face of our brand. You will be a critical link between the Product and the Customer. You will provide luxury customer service, build customer loyalty and relationships while challenging yourself with the sales and productivity targets.

Selling via the Best Customer Experience

Assist customers in selecting and purchasing merchandise while demonstrating your excellence in customer service
Provide a unique one-on one consultation; cultivate loyal customers by offering professional advice on product assortment
Complete customer transactions in a professional and timely manner
Identify customer’s temperaments and recommend products that suit their style
Respond to customer queries and complaints in a polite and courteous manner
Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum

Floor and Product Presentation

Ensure floor presentation meets or exceeds brand and DFS requirements
Maintain reasonable stock levels of all merchandise in the department
Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate
Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow

Ideal Candidate

High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job
1-2 years of retail experience; previous beauty, customer service, hospitality services, or luxury brand experience preferred
Comfortable with one-on-one elevated customer service
Familiar with using the POS Terminal; with accurate and quick transaction handling ability
Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary
Secondary language speaking beneficial, but not required

Benefits:

Day One Comprehensive Health Benefits
401k Plan Contributions
Paid Time Off
Paid Holidays
Monthly Commission/Incentives
Parking Reimbursement
Employee Discounts

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.

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