Sales Associate, Consumables (LAX - Tom Bradley International Terminal)

Become part of DFS, and open up your horizons to the world with our unique savoir-faire. Let your passion take you from milestone to milestone; embark on a journey to unlock your full potential. A culture connected by trust and individuality, where luxury, travel and retail combine to provide a truly global workplace experience: start your career in one part of the world, and find your home in another. Be part of the LVMH Group, and transform from luxury admirer to luxury insider. Growth opportunities, holistic expertise, and bonds lasting for life. A World of Possibilities – that’s DFS. We are currently searching for a Sales Associate to work Full-Time for our stores at LAX AIrport - Tom Bradley International Terminal. This is an hourly, non-exempt, union position starting at $23.00 per hour.

The Role: 

As the Sales Associate, Consumables, you will be a smiling ambassador of DFS and provide excellent customer service to our customers shopping for sprits, wine, tobacco, food and gifts. Every customer you approach will see you as the face of our brand. You will be a critical link between the Product and the Customer. You will provide luxury customer service, build customer loyalty and relationships while challenging yourself with the sales and productivity targets.

Selling via the Best Customer Experience

• Assist customers in selecting and purchasing merchandise while demonstrating your excellence in customer service
• Provide a unique one-on-one consultation; cultivate loyal customers by offering professional advice on product assortment
• Complete customer transactions in a professional and timely manner
• Identify customer’s temperaments and recommend products that suit their style
• Respond to customer queries and complaints in a polite and courteous manner
• Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum

Floor and Product Presentation

• Ensure floor presentation meets or exceeds brand and DFS requirements
• Maintain reasonable stock levels of all merchandise in the department
• Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate.
• Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow

Ideal Candidate: 

• High School diploma or equivalent work experience sufficient to perform the essential functions of the job.
• 1-2 years of sales experience in a retail environment; Experience in spirit, wine, or food is a plus
• Comfortable with one-on-one elevated customer service
• Familiar with using the POS Terminal; with accurate and quick transaction handling ability.
• High energy level, have a positive approach to job and group responsibilities.
• Ability to work flexible hours / shifts, including weekends, nights, and holidays. Able to work overtime hours when necessary.
• Secondary language speaking is beneficial, but not required. 

Benefits:

• Day One Health Benefits 
• 401k Plan Contributions 
• Paid Time Off 
• Paid Holidays 
• Monthly Commission/Incentives 
• Parking Reimbursement 
• Employee Discounts