Req ID:  5906

Waikiki, Hawaii

Date:  1 Mar 2024

Product Support Assistant

What you'll be doing?

We are looking for an energetic and self-motivated Product Support Assistant to join our Product Support team. You will assist in inventory management ranging from stock receive, sales floor stock replenishment, reverse logistics management and delivery of goods to customers. You will partner with the Product Support Coordinator to ensure every assignment is done smoothly and in a timely manner. 

Key Responsibilities

  • Perform regular replenishment of products on sales floor under instruction 
  • Follow-up on Price Change Notification (PCN) report; print and replace relevant price tag for affected products
  • Rotate products in accordance with rotation guidelines 
  • Consolidate damaged goods from sales floors for Product Support Team Lead to update on defective tools 
  • Deliver goods to customers in line with location service and facilities offered 
  • Assist in distribution of paper bags and other supplies 
  • Support other clerical works when necessary

Ideal Candidate

  • Secondary School, High School or equivalent
  • 1-2 years’ experience in logistics or related industry
  • Valid driver’s license <<as required in some location>>
  • Good problem solver and possess a positive attitude
  • Able to perform repetitive assemble and loading work in a fast-paced work environment 
  • Able to perform defined physical activities (lifting, bending, carrying, pushing, pulling, etc.) in a timely manner 
  • Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business 

Job Description (Not for posting)

Ideal Candidate

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.