Req ID:  7286
Location: 

New York, United States

Work Mode:  On Site
Date:  7 Jul 2025

Product Support Assistant - JFK

What you'll be doing?

  • Perform stock handling in accordance to DFS standard procedures
  • Perform regular replenishment of product on sales floor under instruction
  • Rotate product in accordance with rotation guidelines
  • Follow-up Price Change Notification (PCN) report, print and replace relevant price tag for affected merchandise
  • Consolidate damaged goods from sales floors for Team Lead further update on defective tools
  • Assist in destruction of damage goods when needed
  • Send goods to repair center and collect after repairing
  • Delivery of goods to customers in line with location service and facilities offered
  • Assist in distribution of paper bags and other supplies
  • Consults with immediate supervisor concerning issues, unusual problems or developments, and clarifications on direction and scope of efforts
  • Support clerical work when necessary

Location specific requirements, as and when applicable

  • Pre-order / Collection counter
    • Pack, prepare, check and handout of pre-orders in accordance with flight schedules
    • Dispense pre-ordered merchandise at collection counters accurately and efficiently
  • Gate delivery
    • Deliver stock from the shop floor to gate hold rooms within terminal or across terminals in a timely manner
    • Assist with stock transfers between locations or terminals

Ideal Candidate

  • Good integrity and communication skills
  • Treat all management and fellow team-members to support a team environment
  • Able to work independently with minimal supervision
  • Function as a resourceful and proactive team member
  • Must possess a positive attitude
  • Able to perform repetitive assemble and loading work in a fast-paced work environment
  • Able to perform defined physical activities (lifting, bending, carrying, pushing, pulling, etc.) in a timely manner
  • Lifting of objects up to 50 lbs. occasionally, and/or up to 30 pounds frequently and/or up to 10 pounds constantly. Lifting and carrying for several yards unassisted
  • Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business
  • Able to work additional hours, as needed
  • Hourly rate $20.50 

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.