Product Support Assistant - JFK

What you'll be doing?

Perform stock handling in accordance to DFS standard procedures
Perform regular replenishment of product on sales floor under instruction
Rotate product in accordance with rotation guidelines
Follow-up Price Change Notification (PCN) report, print and replace relevant price tag for affected merchandise
Consolidate damaged goods from sales floors for Team Lead further update on defective tools
Assist in destruction of damage goods when needed
Send goods to repair center and collect after repairing
Delivery of goods to customers in line with location service and facilities offered
Assist in distribution of paper bags and other supplies
Consults with immediate supervisor concerning issues, unusual problems or developments, and clarifications on direction and scope of efforts
Support clerical work when necessary

Location specific requirements, as and when applicable

Pre-order / Collection counter

Pack, prepare, check and handout of pre-orders in accordance with flight schedules
Dispense pre-ordered merchandise at collection counters accurately and efficiently

Gate delivery

Deliver stock from the shop floor to gate hold rooms within terminal or across terminals in a timely manner
Assist with stock transfers between locations or terminals

Ideal Candidate

Good integrity and communication skills
Treat all management and fellow team-members to support a team environment
Able to work independently with minimal supervision
Function as a resourceful and proactive team member
Must possess a positive attitude
Able to perform repetitive assemble and loading work in a fast-paced work environment
Able to perform defined physical activities (lifting, bending, carrying, pushing, pulling, etc.) in a timely manner
Lifting of objects up to 50 lbs. occasionally, and/or up to 30 pounds frequently and/or up to 10 pounds constantly. Lifting and carrying for several yards unassisted
Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business
Able to work additional hours, as needed
Hourly rate $20.50

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.

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