Sales associate (F/H)

Do you want to join the world leader in the sale of luxury products to international travellers?
Do you like a challenge and want to evolve in a multicultural environment? DFS is for you!
This position as a Sales associate is located in the heart of Paris !
The sales associate is the most important role in the sales area and the quality of the relationship with the customer.
He/She contributes to a customer experience consistent with the positioning of the Store, develops loyalty and the customer relationship while ensuring sales and productivity objectives.

Its main missions are:

The sale

• Advise customers in the selection and purchase of products
• Treat all products, regardless of value, with care and present them to the customer with the highest level of respect.
• Complete the customer transaction in a professional manner and in a timely manner.
• Provide the customer with the necessary information
• Embody the Sale Ceremony of Samaritaine

The customer experience

• Be the first Ambassador of the Store and provide the customer with a unique experience
• Maintain a neat appearance at all times
• Understand the customer's needs and adapt to their expectations
• Provide a warm, personalized and customer-oriented welcome
• Respond to customer requests and complaints with courtesy and politeness and refer to the service manager if necessary
• Guide the customer in the Store according to his needs (products and services)

Team-work

• Work as a team to achieve sales and service goals
• Help each other and go to the customer throughout the store to avoid waiting and promote the customer experience

Other assignments

• Prepare stocks for inventories and help to carry them out
• Apply Store procedures and rules
• Stay up to date on product knowledge

PROFILE

You wish to evolve in a multicultural environment.
Fluency in English and French are essential.
Another spoken language would be appreciated : Mandarin, Russian, Arabic, Spanish, Portuguese...

JOB-RELATED CONSTRAINTS

- Work on weekends
- Standing position
- Planning with rotating schedules
- Hourly amplitude from 9:30 a.m. to 8:15 p.m.

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.

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