Paris, France
INTERNSHIP - Partnership Assistant (W/M)
What if you joined the world leader in the sale of luxury products to international travelers? Do you like a challenge and want to evolve in a multicultural environment?
DFS is made for you!
Join us on this great adventure!
We are looking for our Partnership Assistant (F/M) for a 6-month internship starting in January 2025.
This involves working with the tourism industry in Paris and internationally to develop the image of La Samaritaine and attract a high-end French and international individual clientele.
The missions revolve around two axes:
• VIC customer requests: Coordination and reservations of all requests for private shopping experiences between partners, the Apartment team
• B2B partnerships: 5* Hotels & Palaces, private concierge services, museums, tour operators, high-end travel agencies, etc.
Main missions:
1/ Support for teams for:
• partner meetings
• store visits
• events
• film shoots
• reception of VIP customers.
2/ Management of partner and customer requests:
• coordination with store/head office teams
• reservation of personal stylist/salon services, visits, experiences linked to our agency.
3/ Database monitoring and KPIs:
• Contact database monitoring
• producing reports
• monitoring of KPIs
• analysis of customer feedback and communication campaigns
4/ Communication:
• Monitoring of campaigns and communication tools: Design and production, compliance with back-planning of content production, monitoring of translations, proofreading of texts and monitoring of printing and deliveries
• Management of B2B Newsletters: follow-up of retro-planning, search for topics, coordination of content with the different services, distribution and monitoring of KPIs
• Development and implementation of B2B & B2C communication tools
• Virtuoso communication monitoring
5/ Monitoring B2B trade shows
6/ Participation in virtual B2B trade shows and webinars
Your profile:
You are preparing a Master's level diploma.
Knowledge of luxury codes would be a plus.
You must be fluent in French and English.
You are recognized for your dynamism, your creativity and your attraction to figures and analyses.
Job-related constraints:
- The work is carried out in a prolonged sitting position
- The work is done on a screen and in an open space