Operations Assistant, Cartier

What you'll be doing?

Become part of DFS, and open up your horizons to the world with our unique savoir-faire. Let your passion take you from milestone to milestone; embark on a journey to unlock your full potential. A culture connected by trust and individuality, where luxury, travel and retail combine to provide a truly global workplace experience: start your career in one part of the world, and find your home in another. Be part of the LVMH Group, and transform from luxury admirer to luxury insider. Growth opportunities, holistic expertise, and bonds lasting for life. A World of Possibilities – that’s DFS. 

The Role: 

As the Operations Assistant, you will be responsible for the overall well-maintained stock room in Cartier which includes handling all product and following operational procedures, supervising cleaning and maintenance of boutique, and keeping the entry area clean and organized. This position not responsible for sales or cashiering functions. 

Operational tasks:

• Ensures floor and stock areas are consistent with Cartier Boutique standards
• Process shipments; stocked merchandise; review, process, and log incoming products; performs inventory 
• Respects physical tagging guidelines and ensures all products are properly ticketed (on floor, back of house and merchandise returns). Properly prepares for physical inventory and participates in monthly cycle counts.  
• Performs visual merchandising and audits product 
• Executes non-negotiable standards of store operation including stocking, cleaning and merchandising 
• Adhere to established policies, procedures, and regulations. 

Customer Experience

• Provides excellent customer service standards consistent with DFS standards
• Provides consistent helpful, friendly assistance in a sincere manner.
• Responds to customer queries and complaints in a polite and courteous manner - refer to the manager or Manager on Duty, as appropriate 

Teamwork

• Develop and maintain good working and effective teamwork with co-workers and managers.
• Effectively communicate with team leads and Manager on any issues or concerns regarding the brand.
• Attends general meetings, trainings & store briefings when required, to gain greater knowledge of the business. 
• Other related duties as assigned by management. 

Ideal Candidate

• Minimum of 2-years retail/warehouse/inventory experience preferred in a fast-paced work environment
• Previous experience assisting high-end boutique operations a plus
• Good interpersonal and written and verbal communication skills 
• Work in a fast-paced, team-oriented environment. 
• Must have accuracy and attention to detail skills, with strong follow through skills. 
• Ability to work independently with minimal supervision. 
• Able to work flexible hours to include holidays, weekends and nights and maintain satisfactory attendance.

Benefits: 

• Day One Comprehensive Health Benefits
• 401k Plan Contributions
• Paid Time Off
• Paid Holidays
• Annual Bonus
• Parking Reimbursement
• Employee Discounts  

We are currently searching for an Operations Assistant to support our new Cartier Boutique opening soon! This new boutique is located the Tom Bradley International Terminal at Los Angeles International Airport. This is an full-time, hourly, non-exempt position. The pay range is $20 - $25 per hour.