Officer, Loss Prevention

Job Description

You will be an important member of the Lost Prevention Team to protect DFS’ Company assets by identifying potential areas of loss. You will stay alert to pilferage, patrol building premises and/or shop floor and carry out security checks. You will perform retail security duties and ensure that all staff and customers are in a secure and safe environment. 

• Protect DFS Company assets by identifying potential areas of loss through pilferage
• Patrol building premises/shop floor to prevent external and internal pilferage and report any loss uncovered for immediate action 
• Monitor CCTV and alarm equipment to reduce pilferage or shrinkage 
• Carry out security checks on merchandise at checkpoints as well as conducting ad-hoc checks on employees 
• Audit POS exceptional transactions and cash variances 
• Ensure that the potential shoplifters are kept under close surveillance and all shoplifters are apprehended strictly in accordance with DFS Policy and Procedures and in a manner whereby it is to the best of his knowledge that the Company is protected from any legal liabilities
• Liaise with Police when required 
• Monitor building premises and shop floor for safety and security hazards such as fire, power failure and render assistance in such emergencies 
• Report any accident/injury/hazard in the workplace to manager or the site OHS Representative using the DFS’ systems and the logbook

Key Requirements

• Secondary School or High School Diploma equivalent 
• Minimum 2 years’ experience in Loss Prevention, Retail Security or similar field
• Must be able to pass a criminal background check, as required
• Able to handle persons who resist arrest for theft or other unlawful behavior
• Able to appropriately address situations involving unruly or disorderly persons 
• Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business 
• Fluency in English language and other language(s) as required by location