Req ID:  3024

New York, United States

Date:  25-Jan-2023

Mgr I, Product Support

Job Description

Purpose & Objective of Role: The Product Manager is a very important role in the Operations team as they are responsible for our exceptional product being ready and available for presentation to our customers. With responsibility for our merchandise handling in, out and within the location, the Product Manager and support team are the lifeblood of the store from a product perspective. The Product Manager manages the stockroom to ensure all is organized and maintained in this area across all categories, and then manages movement of product to and from the shop floor. They ensure smooth, accurate, timely processing and distribution of all incoming and outgoing merchandise, assist in floor moves, actioning price change notifications (PCN’s), and co-ordinate and run stocktakes. The Product Manager is responsible for working with their support teams to increase productivity of the teams This in turn allows the Product Sales Manager (PSM) and sales floor team to concentrate on their key role of driving sales and providing an exceptional experience in store for our customers.

Key Requirements

Position Requirements Education: Bachelors Degree in Management, Business or equivalent preferred. Work Experience: 3+years in retail environment required. Team leadership experience with merchandising and financial accountability highly desired. Merchandising and logistics experience a plus. Tools/Resources: Proficiency in MS Microsoft computer applications (Excel, Word, Powerpoint, Access) and email is essential. Other Knowledge, Skills and Abilities Required: • Able to effectively communicate and operate in a culturally diverse environment with astuteness and sensitivity. • Must have high degree of integrity and confidentiality with a keen sense of business/financial acumen • Accuracy and attention to detail. • Able to work under stringent deadlines and high pressure and be able to prioritize a heavy workload with multiple deadlines. • Must have strong interpersonal skills and be able to work well with personnel at various levels. • Must have strong communication skills, both oral and written • Function as a resourceful and proactive team member. • Must be able to have a flexible schedule. • Able to work independently with minimal supervision. • Must be accurate. • Strong organizational skills • Very good analytical skills. • Able to make sound decisions with relevant facts at hand and communicate the perspective clearly. • Good problem solving skills. • Ability to work independently and on weekends and outside of regular office hours, if required.


Salary Range: $51,850-$80,000 (not inclusive of discretionary annual management bonus)

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.