Req ID:  1198


Date:  17-Jun-2022

Manager, HR Systems

Job Description


The DFS Technology team is seeking a Manager for the HR Systems team – a global role, based in Singapore. This individual will be responsible for maximizing the value of key technologies used by DFS HR teams at its corporate offices in Singapore and Hong Kong as well as all global store locations. As a part of the wider HR and Back Office Teams, they will play a key role in the transformation of DFS HR technologies as a part of the wider HR Transformation agenda. They will do this by working collaboratively with business and IT partners to execute the HR domain technology roadmap. The role will entail business analysis, solution design, implementation, and end-to-end service delivery and support. The Manager, their colleagues, and technology partners will work with business product owners to drive the roadmap in support of DFS’ overall vision and business objectives. The candidate should possess a balance of technical depth, business acumen, and strong communication skills. Candidate should be independent, results-oriented, eager to learn, and with a passion for technology. 



  • Manage and own HR applications across DFS Group and work closely with each HR Product Owner on product roadmap planning.
  • Responsible for and leading HR-related projects throughout the project lifecycle. 
  • Lead and manage a team of internal and external resources.
  • Develop and maintain excellent relationships with business product owners and teams from across the DFS organization.
  • Partner with product owners, tech leads, technology partners, and cross-functional teams to manage projects or enhancements to implement solutions that meet the needs of the enterprise.
  • Partner with HR Business Team to provide tactical support for all data & payroll requests to ensure compliance, quality, and accuracy of data and HR system reporting.
  • Manage and oversee the delivery from the outsourced vendor in day-to-day BAU or project work.
  • Participate in business requirements analysis for HR systems solutions and processes, considering risk management and cost-benefit analyses.
  • Facilitate organizational & process changes, collaborating with corporate and local HR providing communication, training, and execution on change-based projects.
  • Follows up and provides continuous feedback, guidance, and information to customers, key stakeholders, and peers within the HR team.
  • Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility.
  • Facilitate and support urgent issues escalation between HR applications supports team and HR team.
  • Assists with preparation and compliance for internal and external audits.
  • Assists with training sessions for the HR community on related topics, such as services and updates.

Key Requirements

  • Bachelor’s degree in Engineering, Computer Science or equivalent
  • 4-5 years of experience delivering and managing technology solutions in the HR Domain
  • Demonstrates thorough abilities and/or a proven record of success in the following areas:
    • Familiarity with SuccessFactors, SAP HCM, Kronos, or equivalent HRIS-domain applications
    • Knowledge of applicable industry-standard methodologies, laws, and regulations, and data analysis processes
    • Understand and able to apply the proper Project Management methods 
    • Advanced proficiency in Microsoft Office (i.e. Excel, Word, PowerPoint)
    • Knowledge of Business Intelligence tools a plus
    • Business analysis, project and process management in the HRIS domain
    • Vendor management
    • Stakeholder communications and management

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.