Macallan Boutique Manager (LAX - Tom Bradley International Terminal)

What you'll be doing?

Become part of DFS, and open up your horizons to the world with our unique savoir-faire. Let your passion take you from milestone to milestone; embark on a journey to unlock your full potential. A culture connected by trust and individuality, where luxury, travel and retail combine to provide a truly global workplace experience: start your career in one part of the world, and find your home in another. Be part of the LVMH Group, and transform from luxury admirer to luxury insider. Growth opportunities, holistic expertise, and bonds lasting for life. A World of Possibilities – that’s DFS.

We are currently searching for an experienced luxury leader for the new Macallan Boutique opening in February 2025 located in the LAX - Tom Bradley International Terminal/ This is an full-time, salary exempt position. The pay range is $80,000 - $109,000 annually.

The Role:

As the Macallan Boutique Manager, you will be the primary conduit between DFS and the Macallan Brand in a harmonious manner that respects the retailer’s standards whilst ensuring the brand expectations are incorporated with daily operations to achieve a more efficient, productive, and profitable store. You will be responsible for maintaining Boutique service levels and smooth operations, including daily store and team presentation spot checks, inventory management and ensuring selling guidelines are followed. You will support the recruitment and hiring of talent for the new Boutique.

As primary point of contact for the brand in the Boutique, the boutique manager is a retail ambassador of The Macallan and embodies the DNA and values of the brand
Leading by example in demonstrating the role model behavior that is representative of the brand in striving to deliver the promised brand experience to each and every customer
Responsible for maintaining Boutique service levels and smooth operations, including daily store and team presentation spot checks, inventory management and ensuring selling guidelines are followed
Develop team in brand knowledge and luxury selling skills, following formal trainings in support of education managers for DFS and Macallan
Proposing and implementing incentives and recognition programs to improve sales performance and increase team morale

Ideal Candidate

Minimum 3 years within luxury retail industy with supervisory level experience
Bachelor’s Degree in Management, Business or equivalent is a plus
Knowledge in Mircosoft Office
Professional knowledge of stock control management
Knowledge of wine & spirtis industry
Strong multi-dimensional leadership ability, enjoy working in a culturally diverse environment
Responsible and self-motivated to handle multiple, diverse tasks
Adaptable and fast leader with customer centric mentality
Able to make sound decisions with relevant facts at hand, does not shy away from conflict
Ability to communicate effectively and efficiently with internal and external customers.
Work independently and on weekends and outside of regular office hours, if required
Fluency in English ability to speak a second language is a plus

Benefits:

Day One Health Benefits
401k Plan Contributions
Paid Time Off
Paid Holidays
Annual Bonus
Parking Reimbursement
Employee Discounts

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.

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