Req ID:  5359

Hong Kong, China

Date:  6 Sep 2023

Dir, Data Science & Analytics

Job Description

DFS is the world's leading luxury retailer serving travelers in the world. We are currently looking for a Director, Data & AI to join us to support business growth and development. The role is responsible for developing and driving DFS data strategy, and continuously driving DFS’s data maturity and creating a competitive advantage through data.

Roles & Responsibilities:

  • Designing and executing the company's data strategy and roadmap to make DFS a leading data organization in the Luxury travel retail industry.
  • Collaborating with business stakeholders to identify data needs and drive data-driven decision-making.
  • Overseeing the following areas:
    • Data Governance: Implement data governance frameworks and monitor data quality and integrity. Design roadmap of what data to add to the eco-system to stay future-ready.
    • Data Privacy: In collaboration with DPO (legal) & cyber security (IT), make sure that all existing & newly proposed data flows are mapped and compliant between all systems and regions.
    • Data Empowerment: Set up data training for different levels of employee needs. Create data awareness through data story telling.
    • Analytics (Rapid Insights): Work directly with business units to solve needs on the spot, as well as intake long term requirements for prioritization.
    • Data Science: Create and maintain algorithms focusing on optimization, forecasting & personalization. Review any project that involves some form of AI for responsibilities.
    • Business Intelligence:
    • Enterprise reporting: Top-down reporting to reflect our business strategy.
    • Data monetization: Monetizing the value of our data throughout the value chain.
    • Data projects: Bottom-up data requests from different teams.
    • Data Architecture: Restructure the technical data model into an analytics view as well as unlock new value from the data by changing the granularity, consistency, and completeness.
    • Value Office: Make sure that all teams consistently measure the potential value of new requests and drive value through their development. Rationalizes urgencies and manages overall backlog.
  • Prioritizing the opportunities to make sure that all work executed by the team drives strategic and/or monetary value for DFS.
  • Acting as the business owner of the data platform (data lake & BI layer) in collaboration with the IT owner.

Key Requirements

  • Master in Data Science and Analytics, Artificial Intelligence, Machine Learning or equivalent required
  • Minimum 10 years of experience
  • High level SQL/python knowledge to communicate with technical teams
  • Strong background in building algorithms
  • Knowledgeable about big data systems (AWS/Google/Azure)
  • Good at translating complex data mechanisms into simple business structures.
  • Has a passion for AI and is data savvy.
  • Experience with: Forecasting (ARIMA, RNN, LTSM, Light GBM), propensity modeling (XGBoost, NN, RF), clustering, basket analysis, & recommender systems (content-based filtering & collaborative Filtering)
  • Fluency in English language and other language(s) as required by location

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.