Bulgari Boutique Manager (LAX - Tom Bradley International Terminal)

What you'll be doing?

Become part of DFS, and open up your horizons to the world with our unique savoir-faire. Let your passion take you from milestone to milestone; embark on a journey to unlock your full potential. A culture connected by trust and individuality, where luxury, travel and retail combine to provide a truly global workplace experience: start your career in one part of the world, and find your home in another. Be part of the LVMH Group, and transform from luxury admirer to luxury insider. Growth opportunities, holistic expertise, and bonds lasting for life. A World of Possibilities – that’s DFS.

We are currently searching for an experienced retail leader to join our Fashion team as the Bulgair Boutique Manager for the Bulgari store located at LAX Tom Bradley International Terminal. This is an full-time, salary exempt position. The pay range is $80,000 - $103,000 annually. 

The Role: 

We are seeking an outgoing and assertive individual as our Bulgari Boutique Manager who will be the primary conduit between the brand and our customers. You will have the autonomy to manage, mentor, and develop a boutique sales team. You will own your categories of business at store level to ensure all promotions, product training, and floor presentations are in place effectively, executing what needs to happen to drive sales today as well as for future growth.

Drive Sales 

• Manage your sales floor to ensure a high energy, positive floor experience for staff and customers 
• Effectively manage customer initiatives and membership programs with your team to enhance the customer experience
• Review sales productivity and individual sales team member’s performance on a regular basis

People Development

• Provide effective team leadership through open communication, training, coaching and active encouragement of the sales team to meet or exceed location sales targets
• Lead, coach and train your team to ensure they are consistently growing in skills, confidence and effectiveness in their roles
• Prepare and deliver performance appraisals providing relevant and specific feedback
• Participate in recruitment and selection of your Team Leaders and sales staff as required

Product Management

• Be the primary communication link between product merchants and internal stakeholders; prepare and participate in the bi-monthly Brand / Product conference calls 
• Maintain and enhance local brand relationships, while upholding confidentiality in sales and performance related information 
• Participate in the development and execution of merchandise strategy including promotions, seasonal buys, etc.

Ideal Candidate

Candidate Qualifications:

• Bachelor’s Degree in Management, Business or equivalent work experience
• 3+ years’ retail store leadership experience with sales and luxury merchandise; luxury jewlery experience is a preferred
• Proven track record in sales generation, managing achievement of sales goals.
• Flexibility to work nontraditional hours, including nights, weekends, and holidays.
• Strong multi-dimensional leadership ability, enjoy working in a culturally diverse environment 
• Able to make sound decisions with relevant facts at hand, does not shy away from conflict
• Good problem solving skills
• Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and location mix of business.
• Proficiency with Microsoft Office, Word, Excel. Outlook, Salesforce, Power Point, Client tracking systems and Point of Sales (POS).

Benefits:

• Day One Comprehensive Health Benefits
• 401k Plan Contributions
• Paid Time Off
• Paid Holidays
• Annual Bonus
• Parking 
• Employee Discounts