Req ID:  4742
Location: 

New York, United States

Date:  19 Nov 2023

Product Support Assistant - JFK

Job Description

Job Description

We are looking for an energetic and self-motivated Product Support Assistant to join our Product Support team. You will assist in inventory management ranging from stock receive, sales floor stock replenishment, reverse logistics management and delivery of goods to customers. You will partner with the Product Support Coordinator to ensure every assignment is done smoothly and in a timely manner. 

Job Description

Key Responsibilities

  • Perform regular replenishment of products on sales floor under instruction 
  • Follow-up on Price Change Notification (PCN) report; print and replace relevant price tag for affected products
  • Rotate products in accordance with rotation guidelines 
  • Consolidate damaged goods from sales floors for Product Support Team Lead to update on defective tools 
  • Deliver goods to customers in line with location service and facilities offered 
  • Assist in distribution of paper bags and other supplies 
  • Support other clerical works when necessary

We would love to hear from you if you have:

  • 1-2 years in logistics or related industry
  • Ability to work in a fast-paced environment
  • Able to work independently with minimal supervision
  • High energy level and have a positive approach
  • Ability to work flexible hours and shifts
  • Bilingual skills preferred but not required
  • Able to perform repetitive assemble and loading work in a fast-paced work environment
  • Able to perform defined physical activities (lifting, bending, carrying, pushing, pulling, etc.) in a timely manner
  • Lifting of objects up to 50 lbs. occasionally, and/or up to 30 pounds frequently and/or up to 10 pounds constantly. Lifting and carrying for several yards unassisted
  • Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business
  • Able to work additional hours, as needed
  • Pay Range: Base Hourly Pay $19.00

Key Requirements

  • Secondary School, High School or equivalent
  • 1-2 years’ experience in logistics or related industry
  • Valid driver’s license <<as required in some location>>
  • Good problem solver and possess a positive attitude
  • Able to perform repetitive assemble and loading work in a fast-paced work environment 
  • Able to perform defined physical activities (lifting, bending, carrying, pushing, pulling, etc.) in a timely manner 
  • Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business 

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.