Asst, Admin Product Support

Job Description

• Perform stock handling in accordance to DFS standard procedures
• Perform regular replenishment of product on sales floor under instruction
• Rotate product in accordance with rotation guidelines
• Follow-up Price Change Notification (PCN) report, print and replace relevant price tag for affected merchandise
• Consolidate damaged goods from sales floors for Team Lead further update on defective tools
• Assist in destruction of damage goods when needed
• Send goods to repair center and collect after repairing
• Delivery of goods to customers in line with location service and facilities offered
• Assist in distribution of paper bags and other supplies
• Consults with immediate supervisor concerning issues, unusual problems or developments, and clarifications on
direction and scope of efforts
• Support clerical work when necessary
Location specific requirements, as and when applicable
• Pre-order / Collection counter
o Pack, prepare, check and handout of pre-orders in accordance with flight schedules
o Dispense pre-ordered merchandise at collection counters accurately and efficiently
• Gate delivery
o Deliver stock from the shop floor to gate hold rooms within terminal or across terminals in a timely
manner
o Assist with stock transfers between locations or terminals
Systems and Procedures
• Comply with company policy and procedures relating to security
• Actively support and comply with all health and safety policy, procedures and regulations
• Adhere to company dress standards, including care of uniforms and wearing of name badge
• Uphold the highest standards of personal grooming and presentation at all times
• Ensure punctuality as per roster schedule
• Keep updated on all regulations regarding Duty Free Shopping
• Professionally promote the image of DFS at every available opportunity
Occupational Health & Safety
• Comply with DFS’ Occupational Health & Safety Policy and procedures
• Take reasonable care to act and behave in a manner that promotes care and diligence to oneself and others in
the workplace
• Comply with reasonable instructions from any supervisor or authorized representative of the company
concerning health and safety matters
• Attend OHS training as required and actively participate in Emergency Response procedures
• Participate in identifying, assessing and controlling risks and hazards in the workplace
• Report any accident/injury/hazard in the workplace to manager or the site OHS Representative using the DFS’
systems and the logbook
• Perform other duties as requested in a diligent and conscientious manner

Hourly Base Pay Range:$18.00 - $22.00

Key Requirements

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.

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