Req ID:  4551

Hong Kong, China

Date:  31 Aug 2023

Assistant Manager, Beauty Merchandising Operations

Job Description

The BMO Assistant Merchandising Manager (Animations), reports to the Beauty Operations COE structure.   The role is accountable for executing the aligned global Beauty and Division strategies to deliver excellences for effective promotional/animation implementation so as to achieve best customer’s shopping experience in DFS.


Centre of Excellence - Animations 

  • Partner with Global and Local team through centers of excellence - Animation
  • Constantly review/improve process/communication driving efficiency within the workflow 
  • Provide consolidated global information/best practices sharing among cross functional departments.
  • Support Field BMO team with centralized guidance/SOPs and co-ordination with division projects
  • Collaborate with key corporate functions stakeholder to optimize process to address/minimize pain-points.


Animations Tasks

  • Manage WW animation calendar/booking slots and provide arbitration POV on booking conflict  
  • Ensure Vendor Package/VM/signage compliance from animation proposal submission
  • Responsible on effective VAMs process with key stakeholders & ensuring correct VP in VAMs at all times
  • Maintain up-to-date floorplan of animations/generic/BOB assets to optimize category management
  • Partner with Corporate marketing team to provide operational support/efficiency in (set-up/customer’s journey feedback) for all beauty marketing collaborations including: ABC/Holiday Seasonal Campaigns/BigBangs/Bespokes/LiveStreaming/Specific regional campaigns/CIRCLE membership programs
  • Track & communicate to store & merchant community on weekly/monthly animation progress/newsletter with feedback/reports & provide solutions/suggestions on animation performance results to drive sales.
  • Continue to solicit improvements on animation process through consumer/traffic analysis/buying behaviors/opportunity on space productivity/competition feedbacks.
  • Support/work with ETR on on-line/off-line co-ordination requiring operational support.

Key Requirements

  • Undergraduate degree or an equivalent combination of education and experiences sufficient to successfully perform the essential functions of the job.
  • 5 years or above of retail operations or merchandising experiences.
  • Regional and market leadership experience with merchandising and analytical skills
  • Effective presentation and communication skills
  • PC experience with Microsoft office software such as Excel, Word, Power BI, dashboard and Outlook preferred.
  • Effective communication both oral and written while challenging the status quo.
  • Ability to organize and prioritize workload to meet established deadlines.
  • Demonstrate leadership, independence, and adaptive styles to handle stakeholder management   
  • Able to effectively operate in a culturally diverse environment with astuteness and sensitivity.
  • Exhibit high degree of integrity/confidentiality and a strong sense of business/financial acumen.
  • Able to work flexible hours and agility to meet the needs of the business.
  • Accuracy and attention to details with the abilities to assess matter in a holistic manner
  • Display a strong interpersonal skills and abilities to work well with personnel at various levels.
  • Capable of good judgement calls with relevant facts and not shy away from controversial topics
  • Good problem-solving skills/ability to anticipate/call-out potential adversities 

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.