Assistant Manager, Business Process & Transformation - DFS91121240 in Hong Kong at DFS

投稿された日付 11/10/2021



The Business Process and Transformation team sits within Merchandising and Supply Chain department and provides support to process/systems implementation and enhancements. As such we are looking to expand the team with an Assistant Manager to support mentioned initiatives in our Global Merchandising Office in Hong Kong. As an Assistant Manager, you will report to the Manager, Business Process and Transformation to support on administrative activities on systems owned within the department. The role can potentially be expanded to support the team on projects management.

Key Responsibilities:
System Administrative Support (Promotions)
• Serve as the Subject Matter Expert of Promotion Tool and will be the contact point on user support and troubleshooting
• Coordinate with IT for any backend setup and configuration
• Support user account maintenance, conduct new user training and update training materials
• Support reporting to share with senior management and business users System Administrative Support (Product Master Data)
• Serve as the System Administrator to maintain product master data in Product Information Management (PIM) system. Ensure correct governance is applied as well as appropriate protocol and communication are conducted
• Bridge between IT and internal business stakeholders to facilitate and coordinate master data and system setting change
• Update and maintain reference files / business definitions related to product master data for the ease of business users’ access
• Support user account maintenances and approvals
• Perform other duties as requested in a diligent and conscientious manner

Key Requirements:

• Bachelor’s Degree or equivalent
• 1-2 years of experience in retail merchandising / planning / master data management preferred
• Exposure to systems preferred but not mandatory
• Proficient in in MS Office and Teams
• Ability to learn new technologies
• Good multi-tasking and problem solving abilities; attention to details
• Strong interpersonal skills; able to work well with personnel at various levels