UX Manager - DFS91121094 in Hong Kong at DFS

Date Posted: 6/11/2021

Job Snapshot

Job Description

In this role, you will be the overall user experience owner, who defines, designs and synchronize cross channel end-to-end digital customer experience. With a portfolio that demonstrates an ability translating visions into executable design and finally a product and be accountable, review, and provide guidance for all aspects of UX deliverables.

Key Responsibilities:

• Translate visions into concepts and designs that emphasize simplicity notwithstanding technical complexity.
• Entice customer omnichannel engagement based on industry design standard, UX design criteria and UI guidelines.
• Negotiate with products owners and stakeholders, steering the projects to the right direction from UX perspectives while meeting commercial requirement.
• Evaluate the performance and learning of customer journey with the use of quantitative data and qualitative feedback.
• Strategize and sustain systematic design cycle and sprinting.
• Responsible for design research, design strategy, user experience, usability testing, interaction/ content design and prototyping.
• Review and critique solutions produced by other designers in the assigned projects to make sure that the solutions meet DFS standard.
• Accountable for enhance UX team delivery quality and velocity.
• Effectively communicate research findings, concepts, detailed design, and design rationale both verbally and visually.

Key Requirements:

• University degree in a Design-related discipline is preferred.
• Minimum 6 years working experience in creating and implementing Digital UX/UI.
• In-depth knowledge and experience of user interface design with consumer applications
• Proficient in a variety of methods to convey ideas and concepts (e.g. storyboards, wireframes, prototypes, etc) to product owners and business stakeholders.
• Know-how on mobile app, responsive web, and PRC mini programs.
• Proven ability in a variety of design tools such as Figma, Sketch, Zeplin, Adobe XD and Creative suites, InVision, JIRA, Confluence.