Talent Scheduling Specialist - DFS5211101 in Singapore at DFS

Date Posted: 6/12/2018

Job Snapshot

Job Description

The Talent Scheduling Specialist role is to ensure that our employees are scheduled effectively to meet the varying levels of work and customer flows within our operations. With responsibility for preparing the staff schedules for all of their location teams, they ensure the operation has appropriate floor coverage at the appropriate times based on the location customer flows and event schedules, manages time and attendance record keeping, ensures training and payroll processing administration is efficiently handled, and the approved leave periods for our team are accurately reflected in our schedules and staff records.

Key Responsibilities:
• Prepare and issue an effective monthly staff schedule for all teams in the location(s)
• Track and reflect approved staff leaves in the location schedules
• Prepare regular reports on attendance and punctuality for Manager to review and work with appropriate team
line managers for staff coaching and resolution
• Promptly respond to staff pay related queries referring any unresolved queries to appropriate local Payroll
• Assist in communicating, tracking and administrating all approved commission and incentive schemes, including
vendor funded or vendor supported incentives overseeing timely delivery to store teams
• Assist to coordinate and internally communicate approved staff training and relevant staff attendance
schedules. Arranges logistical support for the training
• Assist with the on-boarding process for new staff. Ensures an appropriate support person is assigned and
supporting the arrival to the team, and the on-boarding process supports effective training and retention of new staff
• Assist to manage the exit process for departing staff including the retrieval of company property.
• Assist to manage Uniform issue, maintenance and related expenses for the location in line with Corporate
uniform and Human Resources guidelines
• Actively support the AGM Operations to ensure that the workplace is safe, with the premises and behaviors of
employees not imposing risks to the health and safety of any person. Ensure systems or procedures are in place
for risks to be identified and reported by any staff member, appropriately and promptly assessed, and to be
actively addressed noting compliance with any relevant local legislation

Key Requirements:
• Education: Diploma or Bachelor Degree in Management or Business
• Work experience: 2+ years’ in retail environment. Merchandising and financial accountability is highly desired.
• Other Knowledge, Skills and Abilities Required:
•Strong organisation and time management skills
•Strong interpersonal skills to be able to work well with personnel at various levels
•Strong communication skills, both oral and written
•Able to work independently with minimal supervision
•Accuracy and attention to details
• Proficient in using MS office applications