PRC Ambassador - DFS58826 in Venice at DFS

Date Posted: 1/12/2018

Job Snapshot

Job Description



Key Responsibilities:
• To greet all customers courteously at strategic positions in the shop.
• To perform briefing session, including Company Background, Store facilities.
• To inform pax of all promotions item, e.g. MPP program
• To promote other categories and encourage ‘ correct ’pax flow.
• To solve immediate minor problem between customers/sales associate and call Duty Manager when necessary.
• To advise customers of our ‘After sales Service’ facilities other country
• To conduct surveys in accordance with instructions handed down by the manager.
• To obtain through contact with our escorts and customers information on the reaction of customers to our service, merchandise selection and pricing, and to relate any suggestions made by the customers to the manager.

Key Requirements:
• High School diploma or equivalent, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Familiar with PRC culture is an advantage
• Proactive, Polite and good communication skill
• Knowledgeable of written and computer usage
• Fluent Mandarin
• Ability to work flexible hours / shifts, including weekends, nights and holidays.
• Good organizational skills, Self-starter and highly motivated.
• Ability to work in a fast-paced, high pressure environment
• High energy level and positive approach to job and group responsibilities.