Lounge Attendant - DFS721068 in Saipan at DFS

Date Posted: 1/5/2018

Job Snapshot

Job Description

The Lounge Attendant is responsible for supporting the care of our VIP clientele in the Prestige Lounge creating an atmosphere in which Clients feel at home and graciously welcomed. The Lounge Attendant provides superior food and beverage service and ensures the Lounge and all service items are in pristine condition to provide a luxury experience for our clients.

Key Responsibilities:
• Take orders and prepare food and beverage for guests
• Ensure that all service items used are clean and in good condition
• Ensure all areas of the Lounge are clean and tidy
• Assist the Client Services team in serving our VIP clientele
• Portray a strong positive professional image at all times
• Assist Client Service Manager on duties as requested in a diligent and conscientious manner, which include but are not limited to:
- Grocery shopping and laundry tendering duty
- Record of Lounge traffic and expenses
- Inventory on food and beverage items
• Perform other duties as requested in a diligent and conscientious manner

Key Requirements:
Secondary School, High School or above
Prior experience in serving guests in hospitality lounges, upscale restaurants, hotels or offices performing Food & Beverage service and cleaning roles
Experience in serving VIP clients preferred
Fluency in English language and Secondary Mandarin, Korean, or Japanese Language preferred

• Motivated and passionate in serving customers
• Detailed oriented
• Possess an outgoing personality
• Neat and tidy
Working Conditions / Environment
• Work in the Prestige Lounge in a luxurious retail environment
• Requires standing throughout working shift and proactive interaction with our VIP clientele
• Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business
• Able to work additional hours, as needed